O Canada! > Canadian > Telus > [ALL] Telus controls personal medical records!!!

[ALL] Telus controls personal medical records!!!

Who gave them my permission to out source my medical records?

reply to PoCo Bobbi
Nobody said TELUS is outsourcing your medical records. The OP's argument is "TELUS outsources some jobs, therefore they must be outsourcing my medical records!"

TELUS isn't "now" into the medical records business, they've been in it for around 5 years now through the acquisition of Emergis.

Through the acquisition, TELUS health solutions is Canada's largest claims and benefits provider. If you work for a large corporation there's a good chance they provide your prescription drug coverage among other employer benefits. It's nothing new. They have a 50% market share of private health insurance services.

If your benefits are provided by Sun Life, Standard Life, Great-West Life, Manulife and others TELUS health services has been doing the background administration for a long time. Any mention of Assure or Emergis is them.

This thread is nothing but uninformed scaremongering.

reply to PoCo Bobbi
If you are concerned, contact the BC Civil Liberties Association. They have pages of data on how the """government""" is implementing the electronic medical records to be accessible to wherever it is your medical practitioner is servicing you.

»www.bccla.org/privacy/privacy8-10.html

An issue with privacy in electronic records will always be: Is there a way to track who looked into your file? Such as someones log in credentials.
Is the medical records 100% separated from your drivers license?(to do with control of preventing non-medical professionals from looking at your files without the needed warrants).

More bccla.org results...
»encrypted.google.com/#sclient=ps···&bih=862

By the way: Read the privacy policies on your credit card or lots of other companies you deal with. They make lots of money tracking your purchases to aggregate(many random users data combined slightly anonymously into one data set) resell to others.
Any ISP using DPI also can potentially collect your aggregated data to resell(noted in a user/privacy agreement as: "You allow us to collect data on you to further improve the service or to offer other services to you"). Telus has never spammed me. People have been spammed by Bhell. Rogers users hate many things Rogers does to their connections.

Also, Telus doesn't own the records. They remain the property of the patient and healthcare provider.

reply to PoCo Bobbi
you're doctor is an uninformed moron....
Like Meraki5 said, TELUS has been in the medical record business for years.
How is it any different that any other major corporation hosting your medical records?
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.

whoops... meant your (of course) no excuse for that one. (please excuse any further grammatical and punctuational errors, not really writing an essay)
There are a LOT of very highly educated morons out there...

"mo·ron
   [mawr-on, mohr-]
noun
1.
Informal . a person who is notably stupid or lacking in good judgment. "

Discussing this type of information with his clients and scaring them without having the knowledge and information correct is certainly showing a lack of good judgment. You'll notice I said "uninformed" moron and not stupid or an idiot

you'd be surprised how many people that work at TELUS have a university degree or two.... at $20 per hr to start, not too shabby, especially if you're using it as an entry level position.
How many university educated people started as an intern or in a mail-room etc. before getting the position they actually want.
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.

reply to infomation

reply to PoCo Bobbi
Just something to point out - I currently work for a BC government-outsourced phone line, and there are certain privacy rules regarding the way we handle calls. One is that we must absolutely not allow any call to route through a line outside of Canada, because then we'd risk having records subject to the oversight of the USA PATRIOT Act.

Every once in a while, on the rare occasions when this is necessary, we conference callers into a translation service - and we have strict orders to always ask the translation service to give us an interpreter in Canada and NOT the USA for the same privacy reasons.

Some services do get contracted out of province, but in-country, such as the BC Student Loan Service Bureau:
»www.bcslservicebureau.com/Randa/···tus.aspx

Notice their non-toll-free number is 416 (Toronto) - that's because the call centre is located there.

I'm pretty sure that part of Telus's contract is that all data and services must be domiciled in Canada.

reply to PoCo Bobbi