| router says 10mgs but speed test shows 2 my internet provider and the router show a speed of 10mgs but my internet is super slow and the speed test shows im only getting 2 |
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 sashwaPixie Cat Crunchin' n Foldin'Premium,Mod
join:2001-01-29
Alcatraz
kudos:14 | We have a CenturyLink forum here so let me move you for some help in there first. |
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 billaustinthey call me Mr. BillPremium,MVM
join:2001-10-13
North Las Vegas, NV
kudos:2 | reply to blueagle
Where are you located? There are a lot of CL areas suffering from bandwidth exhaust. Is the problem constant, or worse at night? What is your speed using the CL test? »speedtest.centurylink.net/
What are your modem statistics? The sync rate, attenuation, and noise margin are the most helpful.
Have you contacted CL support about this? You can also send an email to: talktous@centurylink.com |
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| reply to blueagle
Get used to the speed? |
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| reply to blueagle
blueagle - Sorry to hear that your connection is not working properly. Please send us your account number, address and details so that we can investigate and assist you.
TalkToUs@Centurylink.com or »on.fb.me/pDFnvq
Thanks,
Rich
Centurylink Help Team |
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