The state tax thing might be true. I got this regarding my Ooma account earlier today and noticed that the cost is going up by about 30 cents next month:
It is our mission here at Ooma to save you lots of money every month by providing you with free home phone service. As you know, your only obligation is to pay applicable taxes and fees.
State and local governments are increasingly imposing taxes, fees and surcharges on Voice over Internet and 911 services. In this regard, Ooma will apply certain additional charges beginning in the next billing cycle based on your service address of