reply to b899 Change a service as in how? You mean like change speed plan for internet or say from basic cable to expanded basic?
I didn't get charged anything when I changed my speed plan a few months ago.
Otherwise, Charter, and most other ISP's, will do what ever they can to nickel and dime you. It's the name of the game. -- The Firefox alternative. »www.mozilla.org/projects/seamonkey/