seanb
join:2012-02-02
Harvest, AL Reviews:
 ·Mediacom
| reply to MediacoN
Re: Cedar Rapids, IA having worked tech support and gone from a job doing that straight to managing an enterprise (with the same knowledge i had at tech support, so you can imaging my frustration) i can say that no matter how bad you hate the job, its still YOUR JOB. if you cant at least feign an interest in the customer, at least dont be combative or argumentative. every time i called their tech support, they suggested it was a computer problem of mine. trust me, its not. at one point i even stuck a Fireberd analyzer from work on the line and told them what it was saying, but they didnt understand that anyway.
just avoid this place, seriously. |
