I like the ability to customize a plan that meets my needs. The current providers give you three options:
1. Too little; cheap
2. Almost enough; moderate cost
3. Unlimited everything; pay out the butt
Ting let's you truly pick and pay for what you want. I like it.
EDIT:
If you are not happy with Ting, 1) Log into your account, 2) Choose Cancel Your Account in the drop down button in the upper right corner of the page, 3) Type Cancel in the field, 4) Click to confirm./blockquote
I think the ability to cancel on the website has convinced me to give this company a try when my current contract expires in a few month. It has always been a pet peeve of mine that consumers can sign up, change plans, etc. but cancelling ... you gotta call in and listen to the retentions department pitch.