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Kilmichael, MS

HughesNet???? Are you kidding me??

HughesNet is a laughingstock of an ISP. Customer service is horrible not to mention the service, if you can even begin to call it a service. My wife and I had it installed about five years ago and learned just what a disaster it was to use. Most of you here know about their FAP or Fair Access Policy so I won't go into that. I lost count of how many times they have been sued and reported to the BBB.

The bottom line must be hurting for DirecTv to even be considering this. It makes MUCH more sense to me for folks out in the rural areas, like myself to just go out and sign up for one of the wireless ISP like a Verizon, Sprint or what we have here in Millencom. It may be a little more expensive but its worth not having to deal with the headache and nightmare that is HughesNet.


Jay, OK
·exede by ViaSat
Actually 5 years ago put you before the spacewaty 3 service I believe and while I agree with you the customer service sucked, the service from that satellite didn't, I am on the Elite plan and am suppose to get 2 Mb/s down and 300 Kb/s up, I get 3 to5 Mb/s down and 250 Kb/s up pretty much 24/7. I started with a 500 MB cap and now have a 625 MB cap with rollover now that allows me to carry over my unused MB till I reach a max of double that 625 MB for a total of 1250 MB, My free tokens each month now roll over till I get 3 and I can download all I want for 5 hours each night which makes it entirely possible to get 150 MB or more a month.

Now you take those upgrades that we have already gotten and throw in the fact that Hughesnet is launching it satellite name Jupiter which will allow for much higher speeds and even better caps and I would say they are pretty smart for working out a deal. HN has already said they intend on making the caps higher and they are hinting at packages offering speeds of 20 Mb/s and will probably for sure at least match Wildblues viasat -1 at speeds of 12 Mb/s. So how does that stack up against that dial-up?

I imagine you won't see a whole lot offered from DTV till Jupiter is in orbit and online and then you will likely see them offer packages including broadband and satellite TV and I wouldn't be to surprised if they don't make a deal with verizon so they can offer cell service in the packages as well. This is what Dish is doing right now and will probably roll it all out in the next few weeks.
HughesNet elite plan/.74 dish w/1watt trans. / 9000 modem / 3 computers on a linksy's wired network


Kilmichael, MS
Still wouldn't touch 'em with the proverbial 10" pole but I'm glad you are having better service. I'm quite pleased with the service we get from Millenicom (20GB's month), with NO contract and NO overusage fees. Was on Verizon with 5GB cap and the overusage fees were a killer. On HN in the end, EVERYDAY we were throttled the moment we woke up and no matter that we were no where near the cap, we were told we had violated the FAP policy. Couldn't deal with such idiocy so switched over to Vz and now with Millenicom.

We're in north MS, very much in a rural area. AT&T is out there but their Edge is just incredibly slow that last time I used it. Mellinicom which resells verizon has been great to work with and we are between two cell towers about equidistance from each other. Plus we are only a few miles from the highway where the towers are located.

To give you an example of what we USED to put up with, when I moved here, my wife was getting 9 Kbps with dial up. She runs a small business as was I as the time and there was no way anything could get done using that. That was back in 2003.

Why is it that everybody who can get fast cellular thnks that everybody in the country can? Are they really unaware that there are places in this country where you couldn't get one bar of cellular with a 100-foot antenna?

As far as people saying that they would stay with dialup rather than use satellite, I suspect most of them are not currently using dialup.
Motosat self-pointing dishes: 1.2-meter XF-3 on 127W, .74 meter G74 on 127W, SL-5 HD DirecTV|idirect 3100|Hughes HN7000S|Verizon UMW190 Air Card|1990 Blue Bird Wanderlodge Bus "Blue Thunder"|Author of hnFAP-Alert, PC-OPI and DSSatTool