said by jacobslive: said by NYC Girl:
I had to cancel and go back to optimum. Optimum started acting up with there billing and I left them for the FIOS triple play. I need to write a review for them. Customer service SUCKS though.
Before I moved from NJ I had FIOS and it is really nice service. Once installed and running, there should not be any problem. I never called Verizon in nearly 3 years of FIOS for connectivity issues other than couple of times their gateway failed (hardware issue).
I really miss verizon FIOS here in Cali.
Though I never used their VOIP service, I cannot comment about the quality. I had only TV and Internet.
I will recommend PhonePower for VOIP service. They are not dirt cheap as magickjack or voipo, but cheaper than the triple play package offered by ISPs, vonage, etc.
The Indy phone cos don't seem to work for me. I guess you get what you pay for. Too much trouble having to switch back and too much trouble dealing with customer service. If its not one thing it is another.
FIOS good so far. They always want to gauge you with billing. Always errors in their favor of course. Still working out the kinks.