|reply to pnh102 |
Re: Fire Them
I doubt even the $49.95 any drain plumber guys will keep their rates the same for very long. $35 for a cable install is very low for a service call. Tell me ANY other industry thats as cheap or cheaper for a home service call... A cable install can be upto 2 hours (typical is 1hr) for complex installs and minor troubleshooting & activation of set-tops, cablemodem, phone line, etc.
Gasoline prices on the rise.. no way service calls can't rise. Fire them and no doubt the next persons Cablevision hires will be paid MORE to do the same job. Verizon is giving Cablevision plenty of breathing room by rai$ing FIOS rates, effective IMMEDIATELY-- and jacking up the taxes & fees as well! Cablevision employees deserve more money.. outsourced or not-- for that extra money customers get the say with anonymous (coded) surveys on whether they are doing a good job or not.