Satellite > HughesNet Satellite > [HN7000S] HN download speeds on East Coast

[HN7000S] HN download speeds on East Coast

Typical speeds --I have been a customer for about 10 years --have NO OTHER CHOICE --but if REAL HIGH SPEED INTERNET ever arrives --GOOD BYE HUGHES !

Well, it's here. exede.com They have a monthly limit of 15GB for same price as HN ProPlus, $80. Called and were not forthcoming on what happens if you go over the limit, but it's rare day when I use more than 1/2 my 475MB. Only thing is another $380 installation and parts. This should put a fire under HN.

reply to DogT

netpsec.zip 792,433 bytes

OK, here;s the advanced page



and here's the netspec, but I don't know what either are telling me.



This is on Sunday 2-5 about 10am and it is cloudy and a slight drizzle/snow, the dish is wet but no snow on it. Speeds so seem a bit slow this AM despite my hn download/upload is 1854/198kbps.

Will you need the same info in the evening when the dl speeds go down to about 150?

I'm using a 3.2GH AMD dual, XP 2GB ram, NIC is on board Realtek, to a Linksys WRT54G, only main computer hooked up to linksys this am, wireless on.

reply to DogT
Yeah, you could use a bit of an antenna peaking. I base this on the Rate Code suggesting that you have a 2w transmitter, which is usually consistent with a 98cm or 1.2m dish. If true, signal strength 69 and Modcod 14 could be better. Plus, your transmission error rate could be better.

By way of comparison, my 98cm/2w numbers at the moment are
Signal 82 under drizzle (I've seen 88 on a clear day)
Stream (transmission) error rate 0.15%
Rate code 256k 4/5 rate (which you're probably getting simply by virtue of the 2w transmitter)
Stream Msg-Ackd/Nakd........ 4155766/6077
Modcod 8PSK 5/6 (15) which is related to signal strength

But if I'm wrong about the dish size and transmitter power, let me know. I'll re-evaluate. And the NetPerSec is telling you that - at that particular point in time - your NIC was receiving something at 1900k and transmitting at 40.6k. You'll have to play with the settings to come up with a configuration that you're comfortable with. I display current and average on a line graph in bits per second. I also use a 30 second window with 1 second sampling. Color choices are up to you. I also have it start with Windows.

//greg//
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HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1010H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 8/MSIE9 - AV/Firewalled by NIS2012

Thanks. Well I haven't a clue about the transmitter power, but for some reason 1W sticks in my mind. Here's a pic of the dish, 28"Hx33"W or 71x84cm.



I had issues with HN early on and finally determined water was getting into the feed horn and the whole transmitter was replaced years ago.

I haven't a clue how to set up NIC configuration?

I changed the settings in netpersec to correspond to what you use. The screen shot is while downloading a 84MB file with IDM from dataq.com just now. You can see where I started the download, it starts at 2000 and then it drops off.



Download/upload speeds at HN performancetests at 5PM is 169/198 which seems pretty typical from what I remember.

And here's the pm advanced info, WX is clear as a bell now.

Would cleaning the dish help at all? I see some mold type stuff on it.

May be worth a try,before you have to pony any money out.

reply to DogT
Ah, the Raven dish. It was available with a 2w transmitter, but I don't know what the part number was. Cleaning the dish will help esthetically, but won't do a thing for performance. I wouldn't scrub it though, too much chance of moving the dish. Squirt some kitchen cleaner on it, soak, rinse off with garden hose or pail of warm water. More force than that might accidentally move the dish.

But back to signal strength and Modcod. Have you tried the push/pull test yet? It's been described in this forum dozens of times, should be easy to find with the search engine. Plus, I see a lot of trees in your photo. What kind of obstructions are between your dish and the satellite?

//greg//
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HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1010H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 8/MSIE9 - AV/Firewalled by NIS2012

Ok found the push pull test, I'll try that when the wife gets back tomorrow or the next good day.

Obstructions, well, what is the pattern off the dish? I always assumed that the pattern comes straight off like a simple center fed parabola, but I see the feed horn is lower than center line which means the pattern is probably skewed up higher than center line? If that's the case, I probably need to look at a branch that is maybe up about 60'. I'll need to find my protractor and see if it is in the way, looks like I'm on AMC9 so from my location az is 128.77 and el is 36.42.

If the push pull test indicates a pointing issue is that something I can do myself if I'm real careful?

I always thought elevation was read from level or the horizon, unless these sats are different? Are you saying the center of the beam follows the feed arm line? If that's so, I can just stand under and behind the dish and sight along the bottom of the arms to see if anything is in the way and nothing is in line with the arms for about 10' or more above that line.

Which 'setup' are you referencing, I went into the setup in 'advanced config' and I didn't see anything in there, but in the 'Vsat Manual Configuring' at the bottom, transmitter is checked for 1W. If I change it to 2W does that make it 2W? But it's not upload I'm having trouble with.

According to this site »www.elitesat.com/hughesnetdishpointing.asp and I plug in my zip code, select AMC9 it gives me elevation of 36.42. I'm thinking this is read 36.42 degrees above level or the virtual horizon. Plumb to me means straight up and down and I've never heard of elevation being read from the zenith. But what do I know? I'm not the expert here.

Actually I have one of those Wixey digital angle gauges and when I put it on the bottom of one of the feed arms it reads 38.4°, which is probably within the realm of 36.4° given the mold on the arm. I used to have a granite counter top I could put the thing on to zero it, but that doesn't seem to work any more, I wonder if that earthquake we had last year threw things out.

I'll have to do the push pull when the wife gets home and can help.

reply to DogT
Setup is at »192.168.0.1/fs/advanced/advanced.html under Installation. But I don't have a clue where you came up with 36-38 degrees of elevation. Satellite calculators don't all agree, but most are reasonably close. The one I use says that to see AMC9 @83W from Hume VA requires an elevation of ~44.7 degrees. FWIW, Az angle is ~199.4 (magnetic), and POL is ~6.4

And no, you don't sight along the feed arm . That's because of the offset I mentioned, and is why you have to sight from vertical. If a lazy installer didn't plumb your mounting arm, he subsequently had to cheat with the antenna bracket. When that happens, you can't believe any of the numbers indicated by the angle marks on the bracket itself.

//greg//
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HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1010H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 8/MSIE9 - AV/Firewalled by NIS2012

OK, I was using the calculator incorrectly, I come up with very similar numbers now, 44.74°. I'm still not understanding about the vertical and the feed arms (I'm dense that way), but I do have an old army compass which can read elevation in mils. All I have to do is convert it and I can sight along the 44.7° while standing next to the dish on a ladder, but that's from the horizon, or level, it's the way the thing is made. I put the Wixey on the vertical part of the support and it's well within 1° and the pointer on the scale is pointing real close to 45°, it's hard to read because I'm looking into the sun when looking at it.

Anyhow 44.7° =794 mils and when I take the gizmo out and stand behind the dish and sight along the compass set to read 44.7° from level going through the center-line of the dish, no branches are in the way. Kind of like this

Elevation is always given from the horizon. The signal comes off the dish at an upward angle exactly the same as the feedhorn is below the dish. Typically the angle is ~20 degrees below the face and coming off the face ~20 degrees above the face.

There is a lot variation in designs, but there is typically no more than 5 degrees variation from that 20 degree number.

Because the feed is mounted at an angle from the arm, the angle of the arm can be made at many different angles, so is never a good indicator of anything. Here's an example found on the net:

Well, tonight is one of those nights when it's really bad. Did the speed test on HN and got 90/197, reset computer, linksys and modem (7000) and now I get 55/197. Cool. I think it's time for exede. This is getting old.

But I need to try to see the push pull test first. I'm pretty sure there is not blockage from my dish and I doubt if the earthquake we had skewed the dish that much.

Other option is to spend an hour on the phone to India and have a nice hour long conversation about how good their economy is doing and no results on Hughes.

Here's the advanced stats if it means anything.



UGH.

OH, boy, it just went up to 108/97. Real speed.

OK, I did the push pull test and everything I did made the signal go from it's usual 68/69 down to 40 or so, so it must be pointed at the right place. Any more ideas?

Just to confirm, you pushed/pulled both right/left AND up/down - and only saw the signal level go down. Correct? If no, please repeat. If yes, are you willing to look at signal levels on other transponders on the same satellite? That of course assumes that there are any other active Hughes-leased transponders on that bird.

//greg//
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HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1010H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 8/MSIE9 - AV/Firewalled by NIS2012