O Canada! > Canadian > Canadian Broadband > DNCL is useless ... So are the CLECs

DNCL is useless ... So are the CLECs

I had that robo dialer called my (unlisted) VoIP line too. I am now blocking the entire 613-667-5XXX block thank to CID screening on voip.ms.

I think that is supposed to be a phone # on Rogers cable if they were honestly not spoofing CID on VoIP.

»www.localcallingguide.com/lca_pr···&npa=613
8377 Rogers Communications Partnership (Cable)

reply to sbrook
Supposedly that call has an option of dial 9 to remove number (according to online forum sources), but I hung up too quickly to verify. I can usually tell if it is a prerecorded message within the first couple of words.

reply to sbrook

Re: DNCL is useless ... So are the CLECs

No need to take it personally.

I've had 2 occasions to report numbers to CLECs and met with the "You should put your number on the DNCL. We're not dealing with your complaint". It leaves a very sour taste in one's mouth for the desire for CLECs to not want to deal with such complaints unless they come from the DNCL.

If the regulations require the complaint go through the DNCL, then maybe it would be good to follow the proper procedure.

You should be aware that the phone number may be spoofed, and not actually belong to the CLEC in question. The number may also be ported and not originating from the CLEC you think it is originating from. There are reasons why these complaints are supposed to be referred to the proper agency to deal with. They have the resources to investigate properly. The circumstances by which that number shows up on your Caller ID display are more complex than you seem to understand, and venting by saying "CLECs are useless" is not helpful, nor warranted.
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MNSi Internet - »www.mnsi.net

reply to sbrook
But, why are you contacting CableCo's or Telco's about this? The DNCL isn't their job. Nor do I think they staff people for this type of Job.

Complaints are supposed to go here:
»www.lnnte-dncl.gc.ca/plt-cmp-eng
Or you are supposed to call them at the Number listed on the webpage.

You are the first person I have ever seen that calls a CableCo or Telco to complain about phone spam.

Also, how is the DNCL useless if you don't follow the directions of the DNCL?

Mind you, I do think we should be able to report spam and have that number stopped within 48-hrs. But, I don't think the DNCL was ever setup in such a fashion or for such action.

reply to sbrook
This is why I use voip.ms call number filtering:



I'm actually surprised there isn't a central database for these spam numbers like there is for AdBlock

reply to hm
I contact them a) because that's how it was always done before, and b) because they are the ones who leased out the number and c) because there's no reason they *can't* act themselves without the DNCL. The DNCL only facilitates the complaint process ... as the saying goes there's more than 1 way to skin a cat, and finally, because any complaints I've made to the DNCL have fallen on deaf ears. It's all very well "fining" the company responsible for not obeying the DNCL, but just like with an ISP's "thou shalt not use our connection for spam", telcos have a misuse condition for phone service. I'd rather the violating caller has their phone access cut rather than waiting 100 years for the DNCL to actually go and end up fining the telemarketer ...

reply to sbrook
voip.ms is all very well but it assumes you have a reliable enough internet service to use VoIP.

reply to sbrook
I registered as soon as the DNCL was implemented. All it did was put my number on the list of verified numbers and my calls went up.

Plus as an added bonus people the list is sold and used by US based telemarketers who, you guessed it, call you even more as they are immune. Fog horn anyone?

reply to BliZZardX
BTW there are also a few of the System options on voip.ms that are interesting: busy, Number not in service, Number has been disconnected, Echo test.

As someone on Red Flag Deal mentioned, it would be nice if voip.ms were to be persuaded to implement some hit counters on those rules.

I used to use number is not in service, but hanging up is the quickest way to get rid of spammers

reply to Ott_Cable

and SMS forwarding

reply to HeadSpinning