| analog channel 2 wcbs nyc 2 analog has no audio for several days now. this is on an old analog tube tv jn northern manhattan. all other analog cnannels are fine. this is an old set in the guest room. my ch2 with a cable box and ch702 cbs hd are fjne. |
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| said by standtheman :2 analog has no audio for several days now. this is on an old analog tube TV in northern Manhattan. all other analog channels are fine. this is an old set in the guest room. my ch2 with a cable box and ch702 CBS hd are fine.
Hi,
First, turn your box off. Unplug it for one minute, plug it back in, and allow it to reboot. If audio is still lost on that channel, I would open up a support ticket at TWC's Direct to Tech forum. Read the helpful hints for posting. That will put you in one-on-one secure communication with a tech
Here is the forum:
» Time Warner Cable Direct
Mention that you have already done a cold reboot.
Satch |
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| reply to standtheman
Is this television connected directly to the cable outlet? If so, I would rescan the channels. |
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 hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:4 | reply to Satch
"First, turn your box off. Unplug it for one minute, plug it back in"
I think he is talking about without the box.
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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| reply to Night0wl
said by Night0wl:Is this television connected directly to the cable outlet? If so, I would rescan the channels.
yes cable connected direcyly to tv. rescannjng will not fix it since it didn't move. there's a problem on their end. I have no sound on 1 of 30 analog cha nels. and no audil is not on sap or anything like that. |
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| reply to Satch
said by Satch:said by standtheman :2 analog has no audio for several days now. this is on an old analog tube TV in northern Manhattan. all other analog channels are fine. this is an old set in the guest room. my ch2 with a cable box and ch702 CBS hd are fine.
Hi, First, turn your box off. Unplug it for one minute, plug it back in, and allow it to reboot. If audio is still lost on that channel, I would open up a support ticket at TWC's Direct to Tech forum. Read the helpful hints for posting. That will put you in one-on-one secure communication with a tech Here is the forum: » Time Warner Cable DirectMention that you have already done a cold reboot. Satch thanks for reply but did you even read my original post? problem js not happe jng on tv's with boxes. strictly analog with no box |
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| reply to standtheman
A simple fix to your problem get rid of that tube tv and recycling it. Get a new lcd or led you will have no problem you having plus same on electricity bill which a plus |
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| said by blueondemand:A simple fix to your problem get rid of that tube tv and recycling it. Get a new lcd or led you will have no problem you having plus same on electricity bill which a plus
after emailing cbs, the problem has been fixed. easier than adding a tube tv to landfill and spending a coiple of hundred on a tv that gets 40 hours of use per year. shoild I or other viewers buy new sets because time warner doesn't do checks of what is going out on their system? |
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| reply to standtheman
It's really amazing what a cable company can do when contacted by the local station |
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