US Telco Support > Frontier Communications > [Internet] Is Frontier Faking Speeds?

[Internet] Is Frontier Faking Speeds?

Nope. You're comparing transfer speed against sync rate. Sync rate is the physical rate of the connection between the modem and the DSLAM. The speed test is everything from your PC to the testing server on the other end, affected by physical link speeds and routing capacity of the entire path to and from the server.

Sorry but do think the average user is going to know the difference?

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reply to don544
Nope. They will notice however degraded speeds and ask questions about it though! I'm simply the messenger giving information about what is being seen here, so now I'd like to troubleshoot this if you don't mind so we can get that to where it should be.

This isn't by any chance a correlating factor with the time of day that determines what speed you get on the line, is it? Basically, is it fast in the morning, slow in the afternoon and evening, and fast again past Midnight?

Thank you for the offer however we kicked Frontier after we got the bill saying we had had service about a week longer than we had and that it was not $39.99 but $92 a month