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Links: ·AT&T Direct ·AT&T Southwest Reviews ·AT&T FAQ ·Older SBC FAQ ·Phone #s ·AT&T Speed Test
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erikd

join:2012-02-04
Tyler, TX

DSL Speed is very slow at night

My DSL speed during the day is about 2.6 Mbps, then at night it drops to .9 or .8 Mbps. I have spoken with AT&T and they have checked the line and say that the line is fine. I had a tech come out yesterday and he place a DSL Splitter in my box outside but I am still having the same problem. I called AT&T and they determined that it was my wireless modem that they sent me. I have had ny service for about 3 weeks now and am very discouraged with the service I am getting. Does anyone have a solution to keep a strong signal and have a reason to why this is happening?


jimkyle
Btrieve Guy
Premium
join:2002-10-20
Oklahoma City, OK
kudos:2
Reviews:
·AT&T Southwest

There's a tool here on the forums called "smokeping" that you might use to help diagnose what is going on. It's free and you can find it from the "tools" menu listed at the left side of the screen. I've recently had a similar problem of nightly slowdown, from about 5 p.m. to 7 a.m., and the smokeping test showed a recurrent line problem during those hours. The folks in »AT&T Direct seem to have fixed it, though, since it wasn't there last night -- for the first time since I began running the test a week ago.

If you post a question in the Direct forum, be sure to read its rules first and follow them. Otherwise your message may get overlooked. And for best results on the smokeping test you have to leave your system running around the clock until your test is done.

Welcome to these forums! You'll find them quite helpful; at least they have been for me during the past 10 years.
--
Jim Kyle


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