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I49mobile

@suddenlink.net

Three residential phone lines -can I get one cable modem?

I currently in my home office a suddenlink Assis cable modem for the two phone lines that are only in my home office (one line for fax and one line for voice). The line quality and reliability have been oustanding.

Now I want move my one remaining whole house phone line over to suddenlink telephone. I know that suddenlink has cable modems that do multiple phone lines. Can I get them to install one modem for the three lines vrs two modems for three lines?

I have a telephone jack in my home office that is for the main house number that covers the whole house. I assume that the suddenlink installer can plug the cable modem into that jack that would then cover jacks in other rooms?

Thanks steve

nnaarrnn

join:2004-09-30
Nitro, WV

In a couple businesses that I support, there are ARRIS devices that carry 4 phone lines, but they have a separate modem for data. I don't know if the 4 line devices will do data or not. In comparison, we have 3 lines at our office, and they did 2 of the same devices that they use for residential use.


SDLashley1

join:2011-07-19

reply to I49mobile
Hi - my name is Ashley, and I'm with Suddenlink. I would be happy to look into this for you. Please feel free to contact me directly with your account address - my email is: ashley-AT-suddenlink-DOT-com. Thanks!



anon1980

@suddenlink.net

reply to I49mobile
if your 2 home office lines are set up as a commercial account, your house phone will have to be on it's own residential account and require it's own MTA. (Even if business had 1 line, the residential couldn't be put on the same MTA if setup as commercial account)
In my area we only install 2 and 8 port MTA's, haven't seen a 4. On residential accounts we can provision an MTA to do data & phone. On commercial accounts, policy is to have data on a separate device so that if a problem ever occurs it's likely that data or phone would still work and not both be out at the same time (depending on cause of problem of course).


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