my printer was replaced with a colour ink cartridge but the printer keeps telling me that the ink needs replacing. the machine will not clean nozzle heads. I have switched on and off several times, taken ink cartridge out and replaced it again and again. please help me, this is driving me mad and it's about to go out of the window!
Test with a genuine cartridge. That will rule out a printer issue and confirm if it's a cartridge issue or not.
Having said that, not all generic cartridges are created equal. I've had good ones and bad ones. There are also often different versions of the same cartridge, some chipped and some not chipped (in the case of the newer cartridges).
It's trial and error to find what works in your printer. -- Google is your Friend
For your next printer I highly recommend getting a color laser printer.
Inkjets waste most of the ink in the cartridge. Heads need cleaning if the printer has sat for a while so how do they "clean it"? By pumping lots of ink through it.
The ink in the cartridge can dry out prematurely = more wasted ink.
Laser printers generally get 10 to 100 times more ages printed per toner cartridge for twice or less the cost of an ink cartridge. The toner does not dry out it can't it is already a powder. I have stored laser printers in the closet for years and then taken them out, plugged them and they printer just like they did years before.
Finally most laser printers will allow the use of OEM or remanufactured toner cartridges including personally or factory refilled ones. If you need perfect photo prints then go to your local Walmart or Mejier and have their photo department print it for you on their $5,000 printer.