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janon

@rogers.com

Is it possible to have 2 Rogers Ultimate connections?

I am moving into a 2br apartment and I was wondering before I sign the papers and all if its possible to have 2 Rogers Ultimate connections in one apartment? The apartment has 2 cable outlets from what I know so I was just wondering if anyone has done similar and knows if its possible without degrading speeds


TLS2000
Crazy Canuck
Premium
join:2004-02-24
Mississauga, ON

It is technically possible.

Whether Rogers will do it or not is another question. I know they used to tie Ultimate in with digital cable, but I don't know if they still do.
--
Tom



yyzlhr

@rogers.com

reply to janon
Yes you can, ask them to setup a dependent account for the second account.


BThunderW

join:2010-02-16
Cambridge, ON

reply to janon
I have it, had no problem getting it set up, although I'm receiving two bills at the end of the month.

Tom


JMCD23

join:2010-12-06
London, ON

Yes, but why? I could see having Ultimate + teksavvy unlimited for a few reasons. $200/month for internet is ridiculous.


BThunderW

join:2010-02-16
Cambridge, ON

reply to janon
I was almost always paying the $50 overage, so for $50 more I was getting twice the throughput and no more overage fees. Also, I bonded the two connections for 3Mbit upload so I can perform off-site backups 50% faster. Plus it's a business expense so it doesn't quite cost that much in the end.


BThunderW

join:2010-02-16
Cambridge, ON

Also, Teksavvy has a stop-sell in my area so it's not available



CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6

reply to janon
To save you the headaches of having two accounts just ask to have another modem added to your account and have the other person pay the difference if its for someone else.



yyzlhr

@utoronto.ca

You can't have two modems on one account.



CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6

Must be different in canada then because here in the states it's very much possible on most ISPs. I used to do it myself about 10 years ago when my ISP was barely faster than the best DSL package.



yyzlhr

@utoronto.ca

It's a billing system limitation. You can only have one modem per internet connection and the billing system only allows for one internet connection per account. Therefore two separate accounts with two separate bills are required with Rogers if you want two connections in your home.



Arthur Winsl

@rogers.com

reply to janon
There's no point because you won't get the full throughput from both simultaneously. Both modems will share the same downstream and upstream channels thus dividing any available line bandwidth going to your house in half.

The only way to get around this is if Rogers were to install a separate line from a separate drop. Then you'll be able to do your 140-150mbit worth of fun.


BThunderW

join:2010-02-16
Cambridge, ON

That's not correct. I've routinely seen 11MB/s pulling down from newsgroups when load-balancing the connections. If I were limited to 50Mbps, I wouldn't see anywhere near that.



Arthur Winsl

@rogers.com

BThunderW it is correct. Your 2 50mbit modems are not utilizing enough of the line bandwidth to cause an issue, so yes you should be getting 11mb/s speeds.

Unfortunately you won't be getting much higher when you're bumped up to 80mbit. Just wait, you'll see what I mean.



TLS2000
Crazy Canuck
Premium
join:2004-02-24
Mississauga, ON

said by Arthur Winsl :

BThunderW it is correct. Your 2 50mbit modems are not utilizing enough of the line bandwidth to cause an issue, so yes you should be getting 11mb/s speeds.

Unfortunately you won't be getting much higher when you're bumped up to 80mbit. Just wait, you'll see what I mean.

You know that the vast majority of people don't have a 100% dedicated drop from the headend, right?

Almost all of their customers are using a "shared" drop to their local neighbourhood boxes, so having two ultimate connections will work no matter what the profile speed is set to. The only time a person will see slow speeds this way is if the whole neighbourhood is having slow speeds due to congestion.
--
Tom

BThunderW

join:2010-02-16
Cambridge, ON

Which is exactly what I'm seeing. During evenings my speeds absolutely plummet.


aereolis

join:2003-06-12
East York, ON

1 edit

said by BThunderW:

Which is exactly what I'm seeing. During evenings my speeds absolutely plummet.

And by plummet, what are we talking? From 50M to 25M? 50M to 5M? In terms of impact how mission critical are we talking here?
Anyhow, what about changes in signal during these times, any differences?

There is a good chance if you are with rogers (one would only assume since you are posting here) and you have a docsis 3 modem that if all things signal-wise and modem wise are perfect that you probably have a local node issue which needs addressing. Adding a second drop to the house will not increase your speeds to the internet unless the signal to your modem is super incredibly low like rx -13/-14/-15 and/or tx very high above 53, in which case the original problem needs to be fixed, not have a second drop the house installed.

Posting to the op:
You need a second account at the house. If you want a sub/child/dependant account it has to be under another name and it's service is tied to the parent, so if parent canceled, child account must also be, it's very sticky.

Better to have a second account created under another apt like 201 & 201A. If you want both modems, you need just one cable going to where you want your internet set up, and a two-way splitter for the two modems(tech will put in 4u). As TLS2000 said, putting a second drop (or riser from outside) wont make a difference (unless there's another problem that needs fixing), but a single cable coming from the grey box outside (cse) is !necessary!(if you're in a house) because the second account would be just for internet right? and filters need to be installed on accounts that have ONLY internet/rogers home phone, so this filter will block cable tv service. So if you have cable tv also, this must be on another separate cable coming from the cse.
--
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