 Nilism join:2011-02-07 Edmonton, AB | PBX call-backs Hey, I have a question about PBX call-backs to give a dial tone to call out on.
A while ago when I was looking into VOIP products I think I came across people doing this. My phone bill is through the roof now because of work, yet work refuses to support my expenses. So I am looking for alternatives.
I never have stable enough data connections to go full VOIP, which would be ideal! But my provider does offer unlimited incoming calling for 15 bucks a month.
Essentially I would like to figure out how to setup a PBX call back scheme to allowing me to dial out on an incoming call. Will this even work if I am all over the country side and often don't have data connections?
Can someone please point me in the right direction to getting this setup? (I am Canadian btw)
Muchly appreciated! |
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 TrevIP Telephony GuruPremium join:2009-06-29 Victoria, BC kudos:3 | LOTS of ways to do this! If you like to fiddle, you could use pretty much any of the providers you see here. Just pick one and away you go. voip.ms is one of the Canadian providers.
If you want something that's already set up and you just receive some instructions on how it works, that's what my organization does; it's called AcroVoice.
Between the two, you'll probably pay a bit more for my services, so it depends on your preference of having rock bottom pricing or a more personal service.
Either way you'll save! -- Wondering what I do? Find out at »www.digitalcon.ca |
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 | reply to Nilism I am assuming that callback service is for your cell phone. For a home phone, a click-to-call service may be more suitable.
There are several commercial services that include callback. You might take a look at »www.callwithus.com/services and »www.future-nine.com/callingcard.html . You dial an access number, which does not answer so you are not charged. You hang up and the system calls you back. When you answer, you hear a prompt and can enter the desired destination number. Though you pay for both legs of the call, a call within Canada would be very inexpensive -- as little as $0.01/min.
If you have a stable Internet connection at home, you could use an OBi110 ATA for callback, in conjunction with Google Voice and/or FreePhoneLine.ca, and there would be no per minute charge. |
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 Nilism join:2011-02-07 Edmonton, AB | Yes, I am on a Nexus one right now. (soon to be a Galaxy Nexus)
Click to call back. That's new to me. I almost always have a very marginal data connection if I have voice. So, click to call back might be OK, or better yet, an android app that does that very easy.
Ever hear of this? |
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 | CallCentric has a free Android app that gives very high quality calls. You dial as usual (from your contact list, call log, or manually). Your phone then rings; upon answer the call is placed to your destination. However, they are relatively expensive -- each leg to Canada is $0.0198/min., so you'd be paying almost $0.04/min. for calls.
Anveo is also high quality and only $0.005/min (per leg) to most of Canada, though their Web call system is less convenient. They offer a free demo call. See »www.anveo.com/consumer/features.···=webcall .
In addition to callback, CallWithUs has a Web call feature.
You could use a combination of Google Voice and VoxOx to get free click-to-call service, though quality and reliability won't be as good. |
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 w1ve join:2007-12-28 Nelson, NH | reply to Nilism If you have an Android or iPhone, I recommend Localphone. No need for Callbacks. You install their app. When you dial, it dials a local number, then makes the outbound call using that. The call does not use data. It's a penny a minute in Canada, 1/2-cent a min to US and most of western Europe.
www.localphone.com. |
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 | said by w1ve:If you have an Android or iPhone, I recommend Localphone... I'm a satisfied Localphone customer, but IMO it would not help the OP, because the Localphone app would use his (presumably expensive) cellular minutes. He has free incoming, which is why he is looking for a callback service. |
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 gweidenh join:2002-05-18 Houston, TX kudos:1 | reply to Nilism I would recommend you start with Google Voice. Initiate all your calls using the web browser and it will be considered an incoming call.
If for some reason you are one of the unlucky few and find the GV service to be poor, as many mentioned, there are several other alternatives that can be used. |
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 | said by gweidenh:I would recommend you start with Google Voice. Initiate all your calls using the web browser and it will be considered an incoming call. The OP is in Canada. Do you know a trick that would enable his cell phone to be assigned to his GV account (other than a third party forwarding service)? |
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 Nilism join:2011-02-07 Edmonton, AB | reply to Nilism I don't think local phone would help me for the mentioned reason, and also I spend a lot of my time in data poor areas that are very remote. Often I am lucky to have a bar at all.
The upshot of this is, I don't think localphone has localphones in places where I travel because there is nothing for maybe a couple hundred kilometers.
I just looked on google and apparently here is a fairly wide selection of Android callback apps? Does anyone have experience with these?
I'm not too fussy on the provider, just as long as I get stable incoming 3G voice connection (not Data, not reliable enough in the circles I travel). |
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 | The Localphone Android app won't work for you (it's not callback), but if you have a data connection (even one not usable for VoIP), you could initiate a callback from your browser. However, you could also do that for Anveo, less expensive and IMO higher quality.
Without a data connection, your best bet is probably CallWithUs, or roll your own with an OBi. |
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 Nilism join:2011-02-07 Edmonton, AB | reply to Nilism Sory Stewart, I missed your first post on Callcentric, or didn't understand it until I started looking into callback apps.
The Callcentric app does exactly what I want it to do. I was going to use Callcentric services a while ago but went with Voip.ms. I was having problems with Voip.ms getting my SIP softphone working on Android. So I dumped them, and went back to regular calling.
So I am going to try Callcentric this time, as maybe I can play with the softphone side of things with more luck if I choose to at a later date. That and the app seems fairly mature, offering me the functionality I need/want.
So my next question is... what service do I need from Callcentric? lol this sounds dumb maybe.... but both legs are outgoing calls from Callcentric right? And the app is asking for the phone number to the leg that will attach to my cell phone right, not a callcentric DID?
As for their pricing... if I find I am using more then 500 minutes a month I can go unlimited and I'll still be saving $80+ per month. I am very comfortable with this. |
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 | For CC, you just need a Pay Per Call account. Unfortunately, the only way to decline 911 and avoid a $1.50/mo. charge is to lie, stating that you will be using it outside US/Canada. Of course, if you will also be using CC from a SIP device or app at home, you should have 911.
Yes, the number you enter in the app is your cellular number. You do not need a Callcentric DID for your applications. Upon request to support, you can have any desired number (that you own) sent as caller ID. |
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 Nilism join:2011-02-07 Edmonton, AB | reply to Nilism Ok, so CC callback is working nicely now. Now to get my number registered as the caller ID. (o: |
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 Nilism join:2011-02-07 Edmonton, AB | For anyone that stumbles along this later, I had some issues with the caller ID registration.
Telus is doing something on their end to screw it up. I used an alternate method from CC and they registered the number. All is working flawlessly now. (o:
Thanks for all the help DSL'er. |
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 TrevIP Telephony GuruPremium join:2009-06-29 Victoria, BC kudos:3 | said by Nilism:Telus is doing something on their end to screw it up. I used an alternate method from CC and they registered the number. All is working flawlessly now. (o: Were you calling a toll free number from your cell phone, by chance? -- Wondering what I do? Find out at »www.digitalcon.ca |
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 Nilism join:2011-02-07 Edmonton, AB | reply to Trev
Re: PBX call-backs Yes, Telus was passing the ANI, according to the CC rep. When I *82'd it I couldn't connect.
Got any insights to that? |
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 TrevIP Telephony GuruPremium join:2009-06-29 Victoria, BC kudos:3 | In our country, when you call a toll free number from a mobile phone, the telco will send the tower's pilot number as your Caller ID and ANI, instead of your own.
This is a hack put in place to ensure you can reach geographically restricted toll free numbers -- and your calls are routed properly -- based on where you actually are at the time of the call rather than where your number is from. -- Wondering what I do? Find out at »www.digitalcon.ca |
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 Nilism join:2011-02-07 Edmonton, AB | So if I am having issues calling a Canadian toll free number how do I fix that?
I am passing a Canadian number as the caller ID, although I am not sure where the server for the voip product is.
(This is using a callback scheme, maybe using a straight through softphone approach would be more effective?) |
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