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Reisterstown, MD

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[Sprint]Signal Coverage Issue w/Sprint/T-Mo Reisterstown, MD

A little background...area code 21136 has always been spotty for data coverage for anything but Verizon. Sprint and Verizon have a tower within 1/4 mile of each other. Sprint tower is on a one story office building, Verizon tower is basically in my front yard and is its own building and tower. Wifi in the area also sucks horribly. So I have a feeling the Verizon tower is at fault. I am trying to get Sprint to send this issue to their field techs but I just keep getting the same nonsensical ticket support calls that go nowhere.

4G basically dies as soon as I turn onto the street in front of my neighborhood. I have 4G for a second or two in the house in certain places, but it dies again if I move. 3G is about 300kbit or slower with a 500ms ping time to a speedtest.net server 10 miles away.

How do I address this to fix the area wide issue that no one seems to understand? I am happy to answer any questions to help clarify.

Crunchin' For Cures
Numquam oblita
Purple Zone
Let's try for some local input..moving to city chat

Da Geek Kid

reply to faze
Well, not quite sure how Tmo is relevant in this, as I have always been able to fix my issues that I have encountered from the day I join Tmo... So if I see that I got no bars @ my friends house. I make a simple Tmo call and they tell me ATT tower been out for that location and two weeks later I have 4 bars in the basement.

Vz, ATT, and Sprint are all a joke and as far as the customer satisfaction survey goes, they are all rigged to Fav Vz, ATT and Sprint w/ deep pockets.

There's a reason I'm Command.
Washington, DC
reply to faze
I'm down in DC and have Verizon but when I have had signal/coverage issues, a call to customer service got it resolved. (Not necessarily immediately but sooner rather than later.) I should think the process is similar, if not the same, with the other carriers.
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