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Links: ·Comcast HSI Forum ·Comcast TV FAQ ·iGuide Ads ·Official Comcast Reps to BBR ·Post news
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Winchester

join:2009-09-07
Winchester, VA

[DVR] HD DVR fuctionality changed after switch to XFinity

Comcast switched our area over to 100& digital, XFinity last night. My regular HD boxes remote controls are fine, nothing changed. However, on the HD DVR box the remote control now has duplicated buttons that perform the same function to control the DVR playback. The buttons on top and now the 4 white buttons in the middle. WHY!?!?! Because someone is too lazy to slide their thumb up two inches to control?

This is extremely annoying! Now, I have to hit the Guide Button and select the station to just see whats playing 2 hours in advance. I liked where I was able to just hit the right white arrow key and see whats playing next.

There is also no way to change this back to the original way in the software. This should have been programmed to have it either way!!!! But no, Comcast once again thinks whats best for all customers and doesn't think out of the box. Just plan ignorant!!!!


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:2
Reviews:
·Comcast

I noticed that issue as well with the arrow buttons on the remote duplicating the DVR control functions but I got used to it. Um have you tried hitting the OK/Select button first then use the arrow buttons? That allows you to use the mini guide. Similiarly the non DVR boxes work the old way same as before the software change.


andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL

reply to Winchester
I'm guessing you are in SA areas that changed to iGuide?

For iGuide, the arrow keys were always alternates to the transport keys. That allowed DVR's to be controlled by some earlier remotes that didn't have the controls. You always have to use Guide to get the main guide, or OK/Select to get the mini-guide first.


Winchester

join:2009-09-07
Winchester, VA

reply to Winchester
Its not me that I'm worried about, I can adapt. Its the wife and daughter, try to explain to them in their set ways


yhp

join:2006-12-27
Philadelphia, PA

In this time of disruption, judiciously reprogramming a few choice function buttons for your family members could make you a cable hero at home.

I personally like that the four-direction keypad controls the DVR. I use this remote:

»www.ebay.com/itm/COMCAST-URC-44X···abdf8123

to control a Motorola DVR setup every day. (For someone who MUST have dedicated DVR buttons, this particular remote has them under a slide panel....)

As ridiculous as it sounds, yes - for me, the newer, busier Comcast remotes are literally too much to handle. YMMV. I don't know that I'd call it laziness as much as simply never needing two hands.


Russ

join:2011-03-17
Houston, TX
kudos:1

1 edit

reply to Winchester

said by Winchester:

Its not me that I'm worried about, I can adapt. Its the wife and daughter, try to explain to them in their set ways

The following features are not supported in the new guide:
1) No Picture-In-Picture
2) No Series Recording at a specofic time, except a manual recording option
3) No Copy to VCR menu option
4) There may be problems with Pass Through and HDMI
5) There are no sleep and wake timers

NOTE: This is not a complete list. Click the links in my signature for more information about the new guide.
--
SA 8300 HD DVRs with Patched S25 Guide
Links:
'S25 Guide Blog' 'Schedule' 'Info' 'Patch Thread'


mikedz4

join:2003-04-14
Weirton, WV

will the newer guides like 2.0 or 3.0 have picture-in-picture?



Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:2
Reviews:
·Comcast

reply to yhp
Comcast started giving these out »www.ebay.com/itm/Comcast-Time-Wa···18b5536b, which is what I'm currently using, even though I still have this »www.ebay.com/itm/Time-Warner-Cab···6ab55bca when Comcast was giving them out years ago. It worked well with SARA and actually works even better with the 2.0 guide since the page up/page down button command support was put back in after Comcast took it out in SARA.


The Q

join:2008-06-26
Collegeville, PA

reply to mikedz4

said by mikedz4:

will the newer guides like 2.0 or 3.0 have picture-in-picture?

according to the comcast Voices blog, no.

below from 12/15/2011:

"PIP is not currently on our feature roadmap."

»blog.comcast.com/2010/05/new-gui···xes.html


mikedz4

join:2003-04-14
Weirton, WV

Wonder if eventually they will have an iheart radio app on the boxes.


Russ

join:2011-03-17
Houston, TX
kudos:1

reply to Mike Wolf

said by Mike Wolf:

Comcast started giving these out »www.ebay.com/itm/Comcast-Time-Wa···18b5536b, which is what I'm currently using, even though I still have this »www.ebay.com/itm/Time-Warner-Cab···6ab55bca when Comcast was giving them out years ago. It worked well with SARA and actually works even better with the 2.0 guide since the page up/page down button command support was put back in after Comcast took it out in SARA.

What guide are you referencing when you use "2.0 guide?" The current S25 Guide or the On-Screen Guide 2.0?
--
SA 8300 HD DVRs with Patched S25 Guide
Links:
'S25 Guide Blog' 'Schedule' 'Info' 'Patch Thread'

Russ

join:2011-03-17
Houston, TX
kudos:1

reply to The Q

said by The Q:

said by mikedz4:

will the newer guides like 2.0 or 3.0 have picture-in-picture?

according to the comcast Voices blog, no.

below from 12/15/2011:

"PIP is not currently on our feature roadmap."

»blog.comcast.com/2010/05/new-gui···xes.html

Also, Ted Hodgins used the same sentence today in the blog. Ted reuses his answers if the question is the same.
--
SA 8300 HD DVRs with Patched S25 Guide
Links:
'S25 Guide Blog' 'Schedule' 'Info' 'Patch Thread'

yhp

join:2006-12-27
Philadelphia, PA

said by Russ:

Also, Ted Hodgins used the same sentence today in the blog. Ted reuses his answers if the question is the same.

Sounds like working for Comcast is like being John Malkovich in "Dangerous Liaisons", but instead of

"It's beyond my control." they have to say

"It's not currently on our feature roadmap."


mikedz4

join:2003-04-14
Weirton, WV

will the new guides enable features like iheart radio,etc to be used on boxes?


The Q

join:2008-06-26
Collegeville, PA

reply to Russ
Are there other video providers that offer PIP (Fios, AT&T, Dish, DirecTV. other US cable companies?) as a part of the guide or cable box?


Russ

join:2011-03-17
Houston, TX
kudos:1

said by The Q:

Are there other video providers that offer PIP (Fios, AT&T, Dish, DirecTV. other US cable companies?) as a part of the guide or cable box?

AT&T and Dish offer PIP. The other providers listed including TiVo don't as far as I can tell using an internet search.

yhp

join:2006-12-27
Philadelphia, PA

reply to The Q

quote:
Are there other video providers that offer PIP (Fios, AT&T, Dish, DirecTV. other US cable companies?) as a part of the guide or cable box?

My vintage 2004 Panasonic DVR had it. (But tragically, not the incredibly important one-click-buy integration with Home Shopping Network.)

But don't worry - just wait a while, and once Congress gets through with shutting down the Internet, they'll explicitly outlaw PIP, and Comcast will finally have an excuse.

Winchester

join:2009-09-07
Winchester, VA

reply to Russ
Here's another one..
- Cannot power off the DVR when recording.

This was doable prior to the upgrade, even with double recordings going.


yhp

join:2006-12-27
Philadelphia, PA

said by Winchester:

Here's another one..
- Cannot power off the DVR when recording.

This was doable prior to the upgrade, even with double recordings going.

This was doable on vintage 1985 VCRs.


mikedz4

join:2003-04-14
Weirton, WV

reply to Winchester
if u power it off won't it stop recording?


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