It doesn't take into account people who travel frequently from region to region.
The idea of a "market" being based on your address is useless. When someone travels from NYC to LA, etc. there's no way to label them a top 5% user based on a specific region. How can AT&T even claim this?
Aside from there being no proof of congestion, there's no way to know if AT&T is really doing the "top 5%"... make AT&T prove it.
Reach out to the FCC/FTC and file a complaint based on these points.
»www.ftccomplaintassistant.gov/ -- "We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it." Lt. Col. Pete Newell: 1st Inf. US Army
I will do that. I also explained that using their iPhone app I was not able to view my usage as my wife added international texting. When I look on their site it shows 5.1 GB. When you look at the usage graph it shows 2.9 GB. I know it is calculated per billing cycle but it can be quite misleading to others.
As I was saying earlier in the thread, for "unlimited" plan customers, AT&T has provided no proof of the accuracy of its internal bandwidth meters, and thus there is no consumer-transparent basis under which this "top 5%" throttling practice is determined and implemented. The FTC needs to investigate this deceptive business practice in which a plan is marketed as "unlimited" but is throttled to the point of useless with no clear criteria based on users who travel frequently from region to region.
AT&T is deceptively marketing an "unlimited" data plan which is throttled to useless speeds based on video evidence. You can point the FTC to this YouTube video:
This also applies to the tiered data offerings: that's another reason to ensure that these meters are accurate. Who's checking this? No one I'll bet... Why would they?
All the more reason for the FTC to make AT&T come clean on this.
As for the FCC:
Select "Deceptive or unlawful advertising or marketing by a communications company (does NOT include Telemarketing)"
You will fill out "Form 2000A - Deceptive or Unlawful Advertising and Promotion Complaint"
The complaint has the same basis as above. AT&T is deceptively marketing an "unlimited" data plan which is throttled to useless speeds based on video evidence. You can point the FCC to the YouTube video above.
You can submit this form online or on paper.
Very simple to do. -- "We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it." Lt. Col. Pete Newell: 1st Inf. US Army
Thanks for the help, I knew it was a matter of time until I got one. What I find interesting is when an email showed up as well you can see it says "Domestic Restricted Data Cap data usage = 5131". So I know the 5131 is MB, but the Donestic Restricted Data Cap is a very interesting term for an unlimited account. Also being told that that average user uses 2 GB the email states I was On the category on average using 12 times the average data use. Wouldn't that be aroun 24 GB? -- "So, Lone Starr, now you see that evil will always triumph because good is dumb."