republican-creole
site Search:


 
    All Forums Hot Topics Gallery






how-to block ads


 
Search Topic:
Uniqs:
272
Share Topic
Posting?
Post a:
Post a:
Links: ·Shaw FAQ ·Shaw Support Site ·Shaw AUP ·Shaw Speed Test
AuthorAll Replies

keenmouse

join:2012-02-07
Canada

1 edit

[AB] Need someone to ping from Shaw ASAP

UPDATE: This problem has been resolved.

I have a client who is experiencing high packet loss on traffic from Shaw. Packets are being dropped at a router just outside Shaw's network. I have only been able to test from one Shaw node, and the client's ISP wants me to confirm that the problem affects traffic from other Shaw nodes.

Sample ping/trace results are below. I've deleted the client's destination IP address because I'm not trying to DDoS him. If you can help test, please send me a private message ASAP and I will give you the IP address.

Target Name:
IP:
Date/Time: 2/2/2012 4:10:32 PM to 2/2/2012 4:12:44 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
2 260 1 0.4 14 84 22 rd1no-ge5-0-0-2.cg.shawcable.net [64.59.140.227]
3 260 19 7.3 13 72 21 rc2so-tge0-3-5-0.cg.shawcable.net [66.163.71.162]
4 260 24 9.2 28 108 34 rc2wh-pos0-0-2-0.vc.shawcable.net [66.163.77.197]
5 253 202 79.8 27 103 34 gige-pix-s4-973.cipherkey.com [206.223.127.18]
6 260 24 9.2 35 404 85 xx208110096004.cipherkey.com [208.110.96.4]

Jim G

keenmouse

join:2012-02-07
Canada

Let's try a monospace font for those test results...


Target Name:
IP:
Date/Time: 2/2/2012 4:10:32 PM to 2/2/2012 4:12:44 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
2 260 1 0.4 14 84 22 rd1no-ge5-0-0-2.cg.shawcable.net [64.59.140.227]
3 260 19 7.3 13 72 21 rc2so-tge0-3-5-0.cg.shawcable.net [66.163.71.162]
4 260 24 9.2 28 108 34 rc2wh-pos0-0-2-0.vc.shawcable.net [66.163.77.197]
5 253 202 79.8 27 103 34 gige-pix-s4-973.cipherkey.com [206.223.127.18]
6 260 24 9.2 35 404 85 xx208110096004.cipherkey.com [208.110.96.4]

stolen

join:2004-04-12
Calgary, AB
kudos:1

To my eyes, I see packetloss starting *within* shaw's network. A minimal amount at hop #2, and increasing from there. There's a lot at hop #5, but since the overall packetloss at hop #6 is back to about the same as hop #4, I don't think that #5 is the issue.

For what it's worth, I'm not seeing the packetloss from here, but I'm taking a different route out of shaw land (and not during a busy time).

                             My traceroute  [v0.80]
beast (0.0.0.0)                                        Wed Feb  8 08:29:10 2012
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                       Packets               Pings
 Host                                Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. 192.168.0.1                       0.0%    70    0.2   0.2   0.1   0.2   0.0
 2. ???
 3. rd1so-ge5-0-0-4.cg.shawcable.net  0.0%    69   11.0   9.8   8.0  21.8   2.0
 4. rc2no-tge0-9-2-0.cg.shawcable.ne  0.0%    69   20.9  15.2  10.5  20.9   2.7
 5. 66.163.71.137                     0.0%    69   17.6  15.4   9.2  36.9   4.4
 6. rc2wh-tge0-9-2-0.vc.shawcable.ne  0.0%    69   26.8  28.7  23.1  91.4   9.6
 7. rx0wh-bell-nexxia-ewo18733.vc.sh  0.0%    69   22.9  24.9  21.8  60.9   5.6
 8. core4-vancouver_ge8-0-0.net.bell  0.0%    69   89.0  50.6  22.3 219.9  48.8
    core3-vancouver_ge8-0-0.net.bell.ca
 9. core2-vancouver_pos0-2-0.net.bel  0.0%    69   24.2  34.3  22.2 150.5  26.6
    core1-vancouver_pos0-2-0.net.bell.ca
10. bx2-vancouver_POS1-0.net.bell.ca  0.0%    69   22.8  23.9  22.0  29.1   1.4
    bx2-vancouver_POS2-0.net.bell.ca
11. 67.69.228.190                     0.0%    69   25.3  24.0  22.2  29.9   1.4
12. xx208110096004.cipherkey.com      0.0%    69   83.5  80.4  36.8 296.3  46.4
 
 

Monday, 04-Jun 08:48:06 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 12.5 years online © 1999-2012 dslreports.com.
Most commented news this week
Hot Topics