They didn't run any new wire for me. Just installed the splitter. My demarc outside is a new one installed a year or two ago when I was having internet isssues and replaced the original 1978 one.
reply to creatine My 16M experience started today. First I am pretty sure the first Bell Tech that was supposed to come between 12-5 never came. Then the telco tech that was supposed to come between 5-9 called my wife early and asked to come by to do his thing - she did not know that he was planning on coming in and he had no idea what he was doing. He eventually installed an ADSL/VDSL splitter but when he hooked into my existing cabling, he did a piss poor job and one of the wires was barely connected. Not being there when he did his work I had no idea what he did so it took me a while to figure that out. Once that was fixed and I could get a dial tone on the DSL line, I tried connecting via my PPPoE account. I thought that I had a new one but nobody informed me (TSI's fault I guess, they do make mistakes) that my old one was re-assigned to my account.
So far in the first 24 hours I seem to be on a 12M profile (confirmed by TSI tech support) but I will give it 24 hours to see if I can be bumped (I am told that I have a good enough line to support it). Other than a few disconnects that I will try and see how it evolves over time, it is definitely speedier...
how come AWESOMECROSS got this profile and I can't what am I supposed to do?! I want 14MB to get my full 12, I am only getting 10.1 or less because of overhead loss bullplop. I have a good connection no automatic bump for me.