| Century Link IPs changed , now unstable? Yesterday my dsl dropped for the first time in months, my ip changed from a 75.xx.xx to a 71.xx.xx now every few hours i have no internet and my connection drops and i have to reboot things to get it back. I have been a customer for many many years and the only reason i have stayed with them is dependable service. If this continues I will move to another ISP asap. I am used to good service, NOT, good speed but dependable good service. if they cant supply that anymore with their newly soon to be enforced caps. Then i am gone with my dsl and phone service. this is not what I expected from the merger. |
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| said by Boss302_1970:Yesterday my dsl dropped for the first time in months, my ip changed from a 75.xx.xx to a 71.xx.xx now every few hours i have no internet and my connection drops and i have to reboot things to get it back. I have been a customer for many many years and the only reason i have stayed with them is dependable service. If this continues I will move to another ISP asap. I am used to good service, NOT, good speed but dependable good service. if they cant supply that anymore with their newly soon to be enforced caps. Then i am gone with my dsl and phone service. this is not what I expected from the merger.
This happens anytime an ISP changes IP blocks. Though unless you have a static IP, this shouldn't matter. |
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| reply to Boss302_1970
Really doubt its the IP causing you the issue. If you're rebooting the modem to get back on line then probably line errors are building up and by re-booting the modem you're clearing them out.
Call support instead of pulling your hair out. |
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| yeah it dropped again this AM, this never happens (usually) and it seems to be going off at LEAST 1-4 times per day. i don't think anyone at support cares , as long as it is working when i call. it appears that after many many years with qwest / CL, Ill have to change ISPs to get reliable service. like i said this has been super stable for years till yesterday. |
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| reply to Boss302_1970
Hello Boss302,
If you continue to have issue regarding your service, please email us for help, we can escalate internally. The email is TalkToUs@CenturyLink.com
Regards,
Steve @CenturyLinkHelp Team |
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