said by jcorcoran:I just called accounting & inquired about my next invoice and, even though I signed up for 25/7 before February 2nd, my March bill will include the $8 modem rental fee.
My guess is whoever speculated before that existing customers would be exempt was incorrect.
Not sure of the reason, but if TSI bills existing 25/7 accounts the $8 modem rental fee (since those accounts' base rate is dropping like everyone else's), they'll anger THAT group of folks, but if they do NOT, they'll piss off the NEWEST subscribers who have been told that they themselves will have to pay it anyway.
Gonna be difficult for TSI to come out of THIS dilemma smelling purty !