| [AB] Extremely slow connecting Chinese websites Ok it has been slow for me to visit most Chinese websites for a few month now, and it gets even worse this month. I'm getting mostly blank pages visiting Chinese websites.
Tried with resetting modem/router, different browser, different places, and asking around friends, they are all having the some problem with me. And I asked friends in US, they are perfectly fine with those websites all the time, so I'm pretty sure this is with Shaw...
A few example for the websites I'm having problem with:
»www.taobao.com/
»tieba.baidu.com/
»mail.qq.com/ |
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| Your friends in the states won't take the same route you will. tracert the sites.
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Anon filter enabled. Register an account if you want to be taken seriously. |
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| Here's a tracert to taobao.com, I hide the first few jumps, I hope that's ok. |
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Doonz
join:2010-11-27
Beaumont, AB | Yeah your out of shaws network when the problems happen |
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| ok thanks for the reply. I'm a noob when it comes to networking, this is been bugging me for a few month, it's much faster before that. So is there anything can be done? Is it possible to pick a different route? Is the only way out for me is to switch ISP? |
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Doonz
join:2010-11-27
Beaumont, AB Reviews:
 ·Shaw
| said by terrancez:ok thanks for the reply. I'm a noob when it comes to networking, this is been bugging me for a few month, it's much faster before that. So is there anything can be done? Is it possible to pick a different route? Is the only way out for me is to switch ISP?
What you could look at doing is running a proxy out of the states to see if that allows you to connect to those websites. |
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| said by Doonz:What you could look at doing is running a proxy out of the states to see if that allows you to connect to those websites.
It's not only a few websites, it's almost all the websites in China. So if that's the only solution, I'll have to use proxies all the time to access those websites... that's kinda suck... |
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Doonz
join:2010-11-27
Beaumont, AB Reviews:
·Shaw
| 7 10 ms 9 ms 9 ms edtnabkdgr01.bb.telus.com [205.233.111.108]
8 72 ms 72 ms 72 ms 154.11.12.201
9 72 ms 72 ms 72 ms 96.1.252.42
10 73 ms 73 ms 73 ms 202.97.49.194
11 202 ms 203 ms 203 ms 202.97.50.113
12 230 ms 231 ms 230 ms 202.97.35.21
13 231 ms 231 ms 231 ms 202.97.50.253
14 217 ms 218 ms 217 ms 202.97.47.57
15 212 ms 220 ms 207 ms 61.164.13.158
16 216 ms 216 ms 216 ms 220.191.196.114
17 * * * Request timed out.
18 233 ms 233 ms 233 ms 115.238.23.241
here's my traceroute from my telus connection |
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| said by Doonz: 7 10 ms 9 ms 9 ms edtnabkdgr01.bb.telus.com [205.233.111.108]
8 72 ms 72 ms 72 ms 154.11.12.201
9 72 ms 72 ms 72 ms 96.1.252.42
10 73 ms 73 ms 73 ms 202.97.49.194
11 202 ms 203 ms 203 ms 202.97.50.113
12 230 ms 231 ms 230 ms 202.97.35.21
13 231 ms 231 ms 231 ms 202.97.50.253
14 217 ms 218 ms 217 ms 202.97.47.57
15 212 ms 220 ms 207 ms 61.164.13.158
16 216 ms 216 ms 216 ms 220.191.196.114
17 * * * Request timed out.
18 233 ms 233 ms 233 ms 115.238.23.241
here's my traceroute from my telus connection
Does this mean it's really slow for you too? Mine just won't display anything on the browser. |
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| reply to Doonz
And if it's like that for everybody and for every website in China, there's got to be something seriously wrong, this almost reminds me when the undersea cable got cut in 2008... |
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Doonz
join:2010-11-27
Beaumont, AB Reviews:
·Shaw
| said by terrancez:And if it's like that for everybody and for every website in China, there's got to be something seriously wrong, this almost reminds me when the undersea cable got cut in 2008...
Most likely something is wrong with hardware. Both Shaw Telus and Teksavvy are showing the huge jump in ms |
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Reviews:
·Shaw
 ·TELUS
| reply to terrancez
said by terrancez:Here's a tracert to taobao.com, I hide the first few jumps, I hope that's ok.
The 219.158.29.233 ip is where it goes bad and that's an ip based in Beijing.
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Anon filter enabled. Register an account if you want to be taken seriously. |
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| reply to terrancez
The problem exists between TATA Communications ( AS6453 - indian Tier 1 IP network and submarine cable owner) and the Chinese state-owned ISP/Telco China Unicom. Probably China Unicom is taking some action here.
If Shaw uses TATA Communications for transit, then you'll have to switch to an ISP that doesn't, use a VPN, or see if Shaw can find another partner to transit to asia on. However as there are limited amounts of companies with trans-ocean fiber networks....
I think the amount of MS jump is a bit excessive even for fiber propagation and regeneration across an ocean. Maybe 50-100 ms is more reasonable. |
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ilianame
join:2002-06-05
Burnaby, BC
kudos:1 | If it helps I noticed a large delay when my browser was communicating with a.tbcdn.cn - I'm assuming it's TaoBao's Content Delivery Network in China.
The site loaded for me, after about 10 seconds. |
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| reply to ravenchilde
it used to be around 100-150ms, but it's been around 300ms for months, I can only hope somebody is doing something about it. |
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| reply to ilianame
It loaded for me in about 3 seconds right now... but this afternoon I waited more than 10 mins still a blank page... it's just unstable like that. |
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| Have you opened a support ticket w/ Shaw about this? As it occurs off their network if you don't open a ticket and follow up, it is unlikely anyone will notice this is occuring. |
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| Yes, I have exactly same problem at Vancouver BC now, I talked with shaw online chat agent yesterday, he said this is an known issue, and they are working on a fix, but he cannot provide an ETA
What I realized today is the connection seems restored, but not stable, sometimes I can open website really fast, and after few minutes it wont load up at all.
hope shaw will get this fix soon |
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| reply to terrancez
My server in Virginia, pings turn bad at 12.116.103.10 Jumps to 500+ ms and then times out completely at 60.215.136.146
My server in San Antonio the pings stop at as4837.xe-4-0-2.ar2.sjc1.us.nlayer.net (69.22.153.146) 54.254 ms
So not getting of the the US.
With four completely seperate ISP connections, all failing at the same point, there might not be around this issue. It might be the site's upstream provider.
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Yes, I am not employed and looking for IT work. Have passport, will travel. |
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