MediacomChad Mediacom Social Media Relations Team Premium,VIP join:2010-01-20 Gulf Breeze, FL kudos:57
Support
I would be more than happy to look into your situation and see if this can be resolved as quickly as possible. Please IM me with your phone# or account# and I will do everything I can to right this with you. Thanks.
Please don't promise these people what you will never deliver...I spent 28 min on the phone today before I actually got someone to talk to. Two people hung up on me......I had to repeat my information 6 times and kept being sent around in a loop......Your directory assistance is a joke. I seldom need it, but when I do, I expect courtesy and the correct information......I have never experienced either...I think your Directory Assistance associates are home workers with a phone book. I am going to guess that since this post has to be "inspected" it will never be posted.....right?
MediacomChad Mediacom Social Media Relations Team Premium,VIP join:2010-01-20 Gulf Breeze, FL kudos:57
Our phone representatives should never hang up on you. I would love to look into this and work with the issues you are having to get them resolved. If you want to send me your telephone# or MAC address from your modem I can take a closer look and get back to you on this as soon as possible.
