 Hm
@videotron.ca | New Bell Class Action For 30-days Notice. Someone in the Canadian Chat forum posted this link:
»fuckyoubell.com/
The first post I saw was someone saying that a class action has been started against Bell concerning the "mandatory" 30-days noitce prior to leaving them.
Has anyone heard of this class action that was started in QC? Any info at all? Link? Which law firm?
It states:
If anyone in QC has cancelled their home Internet and were charged an extra month service…good news….a class action has been filed!
From what I understand, these legal processes move very slowly, but a friend of mine who works at a law firm assured me the class action has been filed!
2 months reimbursed plus 50$ punitive damages! the two months is based on 1) the extra month they charge you after canceling, and 2) the month of Internet everyone prepaid (ie: your october 2011 statement is actually paying for your upcoming month of service)
Hopefully the crooks at Bell don’t get away with this much longer. It is clearly outlined in the consumer protection act that they can not charge customers for cancellation. |
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 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:12
 ·TekSavvy DSL
 ·TekSavvy Cable
| Watch Bell sue him because he used their logo.
But in all honesty, the 30 day cancellation is garbage. A forced extra month that a person doesn't want. There is absolutely no technical or administrative reason for this, as everything is digital and services can be disabled in a short time.
It actually screws with people trying to switch services quickly, because you can't do it right away because the line is still active, and it gives Bell the chance of trying to win you back.
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GO LEAFS GO! |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | said by HiVolt:....It actually screws with people trying to switch services quickly, because you can't do it right away because the line is still active, and it gives Bell the chance of trying to win you back.
Loaded in B$ELL's favour as always....  
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"It's COLD in here, Mister (Premier) McGuilty !   - PLEASE, could I have just a wee piece of COAL for the fire ?"
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Read about : »UBB Nightmare |
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flafson
join:2003-10-04
Thornhill, ON | reply to Hm
Quite a few companies do that too, Rogers for example. I don't see a class action against them... |
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| said by flafson:Quite a few companies do that too, Rogers for example. I don't see a class action against them...
I was going to say that. It's the same for Vidéotron (when I moved back here, I only phoned about 20 days in advance to cancel and they told me they needed a 30-day notice). Not saying I like it, but it's definitely not exclusive to Bell. Can't recall if electricity providers require much notice though. |
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cog_biz_useri ruin threads apparently
join:2011-04-19
Hamilton, ON
1 edit | reply to Hm
said by Hm :http://fuckyoubell.com/ nice. i know a lot of people who have been screwed over by bell... their billing department has the MO to selectively ignore processed payments. you pay a bill, and 4 months later they'll say you owe $1000, despite bank statements confirming you paid them.
i've been screwed over by bell too. a few years ago i was renting a house, and the phone line would cut out and get stuck open a lot, especially when it was windy or when it rained/snowed. every time i'd call them, they'd blame it on inside wiring. and now the kicker: the outside wiring was all rotten and chewed up, and was run with way too much slack. the line was so long, it almost touched the ground in my backyard, and it was actually wrapped around the fencepost several times. but no, "the problem is inside your house".
i'm so glad i moved out of that place. the landlords were absolute scumbags too. |
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I believe for the money hungery this (extra billing) is standard procedure now , a law !! ? and there were are plans to extend it out to a few more months ? like 6 ?
Money for nothing ! its how CEO's make their bonuses
empty cd's power movie moguls !!?
extra billing on oil filters and electronic equipment power provinciall badly run finances !?
or is that wrong ? |
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AwolRJ
join:2007-01-05
Niagara Falls, ON | Sometimes I just wish all these greedy suits would die! |
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I gave Bell the 30 days notice and they pulled my line card 2 days after i gave them the 30 days notice. They're sure quick to pull it but it usually takes a week or more to get it put back in so if you're lucky you get internet for 3 of the four weeks. Maybe someone should mention this in the class action suit. |
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hm
@videotron.ca | If there is going to be a class action it may only be due to wireless. Though I'm sure if they do wireless then internet and other will also follow, or be included.
Spotted this which gives some credence to that link above about a class action being started:
»www.cartt.ca/news/13173/Cable-Te···ing.html
Canadian consumers need their wireless companies to be much more transparent when it comes to contract terms and other matters, so the industry should have national standards when it comes to the provision of wireless services, Telus told the CRTC on Wednesday in calling for a public hearing on transparency in wireless.
The call for that new process came in a letter to the Commission from the company’s senior vice-president of government and regulatory affairs, Michael Hennessy, where he denied an accusation leveled by the Public Interest Advocacy Centre that Telus routinely charges wireless customers for 30 additional days of service after a customer cancels his or her wireless service with the company. However, despite insisting PIAC has misinterpreted Telus policy on that matter, the big wireline and wireless telco believes a public proceeding should be called to “determine what national standards apply with respect to a number of transparency-oriented issues,” reads the Telus letter.
Telus says it wants to see standards for contract terms, on unilateral amendments of those contracts, on contract expiry notifications, on early contract cancellation fees, unlocking handsets, paper invoices, notifying customers when they are approaching data use caps, and on advertising the rates and those data and voice limits, among other things (see below).
Back in December, PIAC complained to the Commission that it appeared Telus always imposed 30 days of additional billing when a client cancels an account. This is simply not so, said Hennessy in his letter. “Departing Telus clients typically pay nothing following the deactivation of their service, or, if they choose to port their number, will forego something less than 30 days of pre-paid charges (and potentially as few as two or three days) depending on when in their bill cycle Telus receives notice of cancellation,” he wrote.
However, while the company denies PIAC’s allegations, it believes now is the time for a public proceeding to come up with national standards on how wireless companies deal with their customers. “Telus considers that consumers across Canada should benefit from the same baseline standards regarding wireless services, and that the Commission is best positioned to determine those standards,” says the submission. ....Continues in much more detail....
So maybe it will happen.
Sure hope it does. Many people have been nailed with this 30-day BS.
Seems Telus may want more "self governing". |
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