| [Cable] Return Rogers modem Can anyone tell if I am going to return Rogers modem and do I have to returning modem with box? Thank all
ps: I just got Teksavvy cable installed. |
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| When I was returning mine back in 2005 or 2006, I just gave them power supply and modem itself in big plastic bag. They didn't say anything. |
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| reply to Tom999
you want a receipt saying that you returned the modem though.. don't leave without one. |
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| Whenever returning something to Bell/Rogers ALWAYS ALWAYS ALWAYS get a receipt and hold onto it FOREVER.
I swear both of them have some revenue generation program where they wait 6 months after you cancel and then send you a bill saying you didn't return the modem and have to pay for it.
It has happened to me twice and both times I still had the receipt. Without it though who knows what may have happened.
I know of two other people who have had the same thing happen to them as well. |
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 JCohenPremium
join:2010-10-19
Nepean, ON
kudos:2 | reply to Tom999
I returned mine in January and all I did was brought it in to a Rogers Plus dropped it off and got a return receipt and that was that. |
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 bfkscUnlimited and Unthrottled on Distributel
join:2011-11-22
Toronto, ON | reply to Tom999
As previously mentioned, always get a return receipt and hold on to it. You can just return to any Rogers Plus store, but make sure they show on the receipt that you returned both the modem and power cable. |
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Sunfox
join:2003-12-14
Markham, ON | Yup, ALWAYS get a receipt. I had an uncle return a Rogers cable box and remote, and he was smart enough to get a receipt saying both cable box and remote were returned. On his next bill, there was a $25 charge for a missing remote. Even with that receipt as proof, Rogers still gave him a hard time on refunding the $25. |
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