| horrible service 
I am still on hold. They are sorry for the inconvenience. I have been transferred to tier 2 four times, and they cannot get it right. They apologize for the inconvenience.I do not get internet service every morning and every morning it is later and later that the internet is accessible. They apologize for the inconvenience. Apparently for the last 3 weeks when I call in daily (because I have been told to call in when it wasn't working so they can run their tests) their techs have not been properly documenting my account so now I cannot get credit for the days down. They are sorry for the inconvenience.
Now I have to move and am told that the speed available is less than what I have now. And I have to get transferred again back to the department I was first talking to. OMG what a nightmare this is. |
