| [AZ] Random and frequent modem reboots I even bypassed my router and connected directly to my PC and it still happens, first one 20 minutes after doing so.
Just "chatted" with Cox support, sending out a tech. Asked about firmware update, none available. Asked about upgrading to a DOCSIS 3.0 modem, no answer other than my modem is still supported, so it should be fine.
I'm in North Central Phoenix 85023
Any help would be appreciated 
Motorola Surfboard SB5120
Software Version: SB5120-2.19.0.16-SCM00-NOSH
Hardware Version: 4
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4
Time Priority Code Message
2012-02-09 10:11:24 7-Information Time of day - retrieved
2012-02-09 10:10:44 7-Information DS multicast is not mapped to SAID
2012-02-09 10:10:44 7-Information B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID
2012-02-09 10:10:44 7-Information B601.0 SA Map State Machine Started
2012-02-09 10:10:43 7-Information DS multicast is not mapped to SAID
2012-02-09 10:10:43 7-Information B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID
2012-02-09 10:10:42 7-Information B601.0 SA Map State Machine Started
2012-02-09 10:10:41 7-Information DS multicast is not mapped to SAID
2012-02-09 10:10:41 7-Information B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID
2012-02-09 10:10:41 7-Information B601.0 SA Map State Machine Started
2012-02-09 10:10:40 7-Information DS multicast is not mapped to SAID
2012-02-09 10:10:40 7-Information B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID
2012-02-09 10:10:40 7-Information B601.0 SA Map State Machine Started
2012-02-09 10:09:50 7-Information SNMP: Working in SNMP V1/2c Only NmAccess mode
2012-02-09 10:09:48 7-Information INITIALIZATION COMPLETE - MODEM IS OPERATIONAL
2012-02-09 10:09:48 7-Information B401.0 Authorized
2012-02-09 10:09:48 6-Notice I401.0 TLV-11 - unrecognized OID
2012-02-09 10:09:48 7-Information SEC: Co-Signer CVC from configuration file was verified
2012-02-09 10:09:47 7-Information REGISTRATION COMPLETE - Waiting for Operational status
2012-02-09 10:09:47 7-Information REG: Capability type isn't supported by CMTS
2012-02-09 10:09:47 7-Information Registration file - downloaded
2012-02-09 10:09:43 7-Information Trying to download Configuration file ...
2012-02-09 10:09:43 5-Warning TOD - tod failed - go on trying in the background
2012-02-09 10:09:43 5-Warning D04.1 ToD request sent - No Response received
2012-02-09 10:09:43 5-Warning TOD: select failed
2012-02-09 10:09:37 7-Information DHCP - parameters acquired
2012-02-09 10:09:37 7-Information DHCP: ACK: Setting (*) CM TFTP Boot file: DEF001_vm2.0_d.cfg
2012-02-09 10:09:37 7-Information DHCP: Setting CM IP address to: 10.117.33.183
2012-02-09 10:09:33 7-Information DHCP: Setting (*) CM Syslog Server address to: 10.254.254.254
2012-02-09 10:09:33 7-Information DHCP: Setting (*) CM Time Server address to: 172.19.73.55
2012-02-09 10:09:33 7-Information DHCP: Setting (*) CM Subnet mask to: 255.255.240.0
2012-02-09 10:09:33 7-Information DHCP: Setting (*) CM Gateway address to: 10.117.32.1
2012-02-09 10:09:33 7-Information DHCP: OFFER: Setting (*) CM TFTP Boot file: DEF001_vm2.0_d.cfg |
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Reviews:
 ·Cox HSI
| Well your modem is still supported, but there is a difference between that, and the modem working good with the newer D3 equipment cox uses. I would suggest PMing CoxTech1  your modems mac# and let him look over things from his end. |
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| I knew I was in the right place - thank you for that!
I was going to give it a little bit of time and see if he saw it before I PM'd him, I don't want to be a nuisance.
Thanks again! |
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Reviews:
·Cox HSI
| said by y0gamom:I knew I was in the right place - thank you for that!
I was going to give it a little bit of time and see if he saw it before I PM'd him, I don't want to be a nuisance.
Thanks again!
I am sure he will not mine, and he will need the modems mac# to look over things from his end. Which you should only share that with people who work at cox, and only threw PM's, so he is the only one that knows it. Anyways see what he says, but it might be that time to start looking into upgrading to a D3 modem. |
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