said by Badonkadonk:
Comcast isn't out there cutting non-customer lines. Yeah, there are isolated incidents of stupidity, but I doubt the sales rep went and cut your lines.
They did cut the line; they even locked the outside box with a Comcast lock. After the cable cut out we saw them driving away. We called Comcast and they didn't help. WOW! sent someone out in a couple days (this was before they offered 1-hour windows on the next day). There was no other possibility, especially since we saw it happen. A rep I spoke to said it happens quite often, especially from Comcast.
The rep said we hadn't paid our bill in 2 years (the Comcast rep on the phone), but we had lived in the house for 3 years, and we were never Comcast customers, so... yeah.