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telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15
reply to neufuse

Re: [STB] Moxi

Just saw this item in today's cable news roundup article (»www.lightreading.com/document.as···r_cable&) on the Light Reading Cable site:

Arris Group Inc. believes it can turn its Moxi video gateway into a $100 million business as it secures more MSO deals, but the vendor's support for Moxi HD-DVRs sold at retail will come to an end. Arris, which no longer sells boxes at retail, notes here (»www.moxi.com/us/) that it will stop sending program data and halt technical support for those devices on Dec. 31, 2013.
Update:That date apparently isn't set in stone, but a worst-case scenario. Arris said it will probably end up supporting Moxi retail products beyond December 2013 if there's continued interest from Moxi users. Arris estimates that there are fewer than 5,000 retail Moxi units out there.

GTFan

join:2004-12-03
So much for 'lifetime' DVRs - the Moxi is a brick without guide data, because it can't do manual recordings.


bohratom
Jersey Shore is back again.

join:2011-07-07
Red Bank NJ
said by GTFan:

So much for 'lifetime' DVRs - the Moxi is a brick without guide data, because it can't do manual recordings.

I priced Moxi vs lifetime contract for TIVO a year ago and they were almost identical. I think Moxi was $549 and Tivo was $599.

dishrich

join:2006-05-12
Springfield, IL

1 recommendation

reply to GTFan
said by GTFan:

So much for 'lifetime' DVRs - the Moxi is a brick without guide data, because it can't do manual recordings.

Yep, just like folks (like me) with the "lifetime" Replay DVR's that are now nothing but glorified (manual) VCR's since last summer:

»www.avsforum.com/avs-vb/showthre···=1341460

But I guess since your Moxi can't do manuals...you guys REALLY are SOL. I'm sure glad I didn't drop $$$ for this white elephant!

dishrich

join:2006-05-12
Springfield, IL

2 edits
reply to telcodad
said by telcodad:

Arris Group Inc. believes it can turn its Moxi video gateway into a $100 million business as it secures more MSO deals, but the vendor's support for Moxi HD-DVRs sold at retail will come to an end. Arris, which no longer sells boxes at retail, notes here (»www.moxi.com/us/) that it will stop sending program data and halt technical support for those devices on Dec. 31, 2013.

Yep, it's too bad that Arris will NOT roll their new gateway out at retail since CC is unlikely to go with them, to replace their antiquated DVR's/guides. Even more irritating - they ARE rolling them out@retail in Canada!

It looks pretty impressive, too:

»www.arrisi.com/product_catalog/_···OV11.pdf

»www.arrisi.com/product_catalog/_···OV11.pdf

»www.zatznotfunny.com/2011-05/ore···oxi-dvr/

Bend Broadband Oregon IS rolling these out as we speak:

»www.bendbroadband.com/residentia···l&adct=1

Their pricing is a tad high; while $17 for the gateway (PLUS a $5 household DVR fee) is a little high, $6 for the remote players is a LOT better than $9 for a plain Moto box:

»www.bendbroadband.com/residentia···c&adct=3


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to telcodad
The stupidity is is that Moxi never freakin' advertised anywhere except for amazon.com. if the marketing department did their jobs properly they would have had a bigger influence and impact on the market, and possibly usurp TiVo.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15
An article about this on the Engadget site:

Arris brings Moxi HD DVR sales to an end, plans to cut off guide data after 2013... maybe
Engadget - February 11, 2012
»www.engadget.com/2012/02/11/arri···f-guide/

"While Moxi may live on in spirit as a white label multiroom HD DVR for cable companies, parent company Arris announced on its website this week the retail boxes and extenders are no longer being sold. Initially, a note on the company's home page indicated tech support and guide data would come to an end at the end of 2013 as noted by Zatz Not Funny (»www.zatznotfunny.com/2012-02/arr···service/), but references to that have since been removed. Potentially abandoned users on AVS Forum (»www.avsforum.com/avs-vb/showthre···page=180) have already started looking for alternative ways to keep the guide data flowing and possibly get help from Arris in prying open the code to do so. We've contacted Arris for more information but haven't received a response yet -- we'll update you when / if we do. In the meantime Digeo's baby is still operational, so owners can enjoy however much time they have left, we'd recommend studying up on the stages of grief so you'll understand how to handle them over the next several months."


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15
reply to dishrich
said by dishrich:

said by telcodad:

Arris Group Inc. believes it can turn its Moxi video gateway into a $100 million business as it secures more MSO deals, but the vendor's support for Moxi HD-DVRs sold at retail will come to an end. Arris, which no longer sells boxes at retail, notes here (»www.moxi.com/us/) that it will stop sending program data and halt technical support for those devices on Dec. 31, 2013.

Yep, it's too bad that Arris will NOT roll their new gateway out at retail since CC is unlikely to go with them, to replace their antiquated DVR's/guides. Even more irritating - they ARE rolling them out@retail in Canada!

WideOpenWest (WOW) will be deploying the new Moxi Gateway and whole-home solution for their "WOW! Ultra TV" service:

Cable overbuilder launches WOW! Ultra TV, using Arris Moxi Gateway
FierceCable - February 21, 2012
»www.fiercecable.com/story/cable-···12-02-21

dishrich

join:2006-05-12
Springfield, IL
Yea...they've been talking about it for about a week in that forum...

»WOW! Introduces Ultra TV!


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15
Another cable company using ARRIS's Moxi Gateway and Moxi Player client system now:

Buckeye Bucks Up Multiroom DVR With Arris Gateway Launch
Ohio Operator Also Deploys Vendor's VOD and Service-Assurance Software
Multichannel News - March 14, 2012
»www.multichannel.com/article/481···unch.php

"Ohio's Buckeye Cable System -- after passing on offerings from Cisco Systems and Motorola Solutions -- will begin rolling out Arris's Whole Home Solution within the next month to subscribers to provide multiroom DVR and other advanced features.

In addition, Buckeye has already implemented Arris's ConvergeMedia video-on-demand platform, replacing servers from SeaChange International, and Arris's ServAssure network-monitoring solution to manage DOCSIS devices across its network.

The Toledo-based operator has about 146,000 video subscribers in Northwest Ohio and parts of Southeast Michigan. The operator expects to soft-launch the Arris Moxi gateways within the next 30 days, spokesman Joe Jensen said.

"We've got a pent-up list of customers who want to get on board," he said.

Buckeye will use the Arris Moxi Gateway and Moxi Player client set-tops to provide multiroom DVR features with the ability to record up to six shows simultaneously or watch TV on up to six televisions. The gateway also features DOCSIS 3.0 support, Wi-Fi networking, caller ID on TV, interactive games and support for DLNA devices.

While the six-tuner Moxi Gateway is pricier than a standard DVR set-top, it's actually a less expensive solution for subscribers with multiple set-tops, said Stan Brovont, Arris senior vice president of marketing and business development.

"If it's a two set-top-box house, you're better off with the gateway," he said.

Arris has six operators deploying its Moxi gateway solution, including Shaw Communications, BendBroadband and WideOpenWest. (The two unidentified operators are "in the tier 2 range," Brovont said.) Arris has said it expects the Whole Home Gateway product line to generate sales of at least $100 million in 2012.

Buckeye had previously rolled out the switched digital video system from BigBand Networks (now part of Arris), and the gateway has been integrated with the SDV. The operator also has used Arris's Touchstone cable modems and C4 cable modem termination system.

"We earn repeat customers by the way we treat customers after the sale," Brovont said.

Buckeye, founded in 1965, is a wholly owned subsidiary of Block Communications."


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to GTFan
said by GTFan:

So much for 'lifetime' DVRs - the Moxi is a brick without guide data, because it can't do manual recordings.

Um the guide data has not been discontinued and they say they don't have plans of that changing. They explain on their website that a post claiming otherwise was a mistake.

GTFan

join:2004-12-03
Dude, that was the truth at the time it was posted, not based on your late reply. The guide data was announced to be going away at end of 2013 until they quickly backtracked and removed the post.

Doesn't really matter, the point is the same - if Arris decides to nix the guide data feed at anytime in future, the Moxi is a brick without a software update.


JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:3
Reviews:
·Verizon FiOS
·Comcast
Just as a follow-up, that previous statement was regarding the Moxi boxes sold over retail - which they have stopped selling.

The story Telcodad linked to is their new Moxi Gateway product that is now being sold directly to MSO's.
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"ONE team - ONE city - ONE dream!!"


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to GTFan
Just keeping the information accurate that as of right now the guide data isn't going away, but you're right that if at some point the guide data service were to end, even though it is done through a seperate company called Tribune Media, which is the same company TiVo uses, the user would be SOL. However the same could be said with any customer owned DVR like TiVo or HTPC's like SageTV, which was purchased by Google on June 20th, 2011 and its online store was shut. No statement has been made about the future availability of SageTV products.

GTFan

join:2004-12-03
Not true, please take some time to read what's been posted. Tivo, Sage, HTPCs all are still functional as DVRs without guide data because they can do manual (time-based) recordings. Only the Moxi cannot, and that's why it would be a brick as I said.

neufuse

join:2006-12-06
James Creek, PA
you sure tivo can? because without a subscription, tivo is basically a brick they don't let you set times to record without guide data... at least the S3 tivo's I have dont...