| Recent packet loss I play a racing sim called iRacing. Recently in the past week or so while playing this game I get dropped from the server and I can't figure out what's going on. The game is launched via web browser and their website. Joining a race opens the game and connects you to the server. While my car is placed on the grid and on the pace laps I notice my Quality bar in the game change to a red color and spike. Few seconds later and the game tells me I've been disconnected and I've fallen out. Weird thing is that I can navigate the website fine and relaunch the game and connect back into the server and continue racing (although now I'm multiple laps down). I ran a pingplot to one of the race server IP's and noticed packet loss on one of the hops. Can anyone help me with this problem and instruct me what I can do? |
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 gatorkramKaBOOM BabyPremium
join:2002-07-22
Winterville, NC
kudos:2
 ·Suddenlink
| Its possible that host blocks pings.
As to your problem, its hard to say what the issue really is. You'd want to have the ping runing right when the issue is happening and to the same IP you are connected to.
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What the heck is a GatorKram? »www.gatorkram.com |
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| Did it again while doing a time trial |
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1 edit | reply to Coretax
All the SL techs on the forum, is there anyone on here that can help me? |
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| reply to Coretax
Your image above shows 0 packet-loss to your destination (hop 11). If a hop in the middle of a trace shows packet-loss and/or latency but is isolated to that one hop, then it is not affecting traffic to the destination.
For example, if in the trace above, hops 6 or 8 were dropping packets THROUGH them, then all hops past it should show equal or greater packet-loss.
The latency is high but expected considering that you are in California and the server you're tracing is in Massachusetts. The further traffic has to go the higher the latency will be.
Does the game you're playing offer any West Coast or even Central servers to play on?
At any time are you seeing any packet-loss to the server (last hop in the trace)? |
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| Only the east coast server is available. I get into the game and after a few minutes my connection quality bar spikes and then I get a message saying that "my receive throughput fell to an unacceptable level" |
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| Be sure to have PingPlotter running when you're playing the game and note the time that you have the problem with connection quality and focus primary on the last hop in PP. If you see a problem on the last hop then check the hops before it to see when the problem started.
Considering the distance from the West Coast to the East Coast I am not sure there is anything I can do about the latency (100ms) but if you PM or email me your public IP (»whatismyip.com) or your cable modem's MAC address I'll see what I can do.
Also, your trace-route indicates that you have a router. Please try bypassing the router and re-testing. Also, try from different computers if possible and let me know the results of the tests. |
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