| mediacom sux if you have a choice choose something else. im paying $40 for 11 down and 1 up. ive been having problems since last oct 2011. im lucky if i get 2down and 0.5 up. ive had speeds as low as 0.09 (no typo) with 0.5 up. and we wont even discuss my pings.
ive called support 4 times. the last 3 times ive requested a mediacom maint. supervisor call me...im told one will...but never happens!
last time i called i was told i could pay to upgrade my service to see if that would help...i responded-"im not paying you to fix your problem!"
i would switch to dsl. but as a constant gamer, i cant afford the rate i would pay for over package limits.
service reps keeps saying they will be upgrading the equipment this month (feb). Ha--is that another story?!
it seems that i finally got the answer to why speeds are so bad in my area during my last call. the service rep let slip that they have sold over 90% of the band width in my area. go figure!
i have also filed an fcc complaint....lol...they are worse than mediacom. no response at all from them! |
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| It's oversold. I've had Mediacom for > 10 years. At 4am this morning d/l was 10.54. Between 7pm and 10pm, I'm lucky to get 2.0 and have had as low as 0.81. When the kiddies are home and online downloading streams, their bandwidth disappears. I've called, emailed, all to no avail. They've just oversold their product in a lot of markets. Nothing shy of infrastructure upgrade will fix this and because that costs the shareholders, it ain't gonna happen. Aren't monopolies great? |
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 MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:57 | We are constantly working to improve network stability to prevent utilization issues from happening. I can gladly look into this problem and see when we expect to have your area problems if you want to send me a PM with your telephone# or MAC address. |
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