My 20 has been increased to 25. But lately I've been having issues where it drops to like 2-3Mbps. I've had three technicians look at it and they can't tell me what is wrong. What is odd is that the exact same thing is happening at my work, which also uses Buckeye. Upload speeds are fine, but download speeds are severely limited. Every now and again we get full speeds lasting for a few moments, but then it drops back down for like the next hour.
Even more odd is that the modem is showing pulling down 8Mbps of data constantly, even when it is completely disconnected from any systems/routers. I even replaced the modem with a new one from buckeye and it is doing the exact same thing.
I am hoping this is just a side effect of them doing their upgrades to the hardware in the Maumee/Perrysburg hub, and it will be over soon. Not having reliable internet at home AND at work is killing me, and my productivity as a web developer.