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ken2400

join:2010-04-19

Actiontec GT701d modem not resetting

Bought a Actiontec GT701d and I can not reset it.
I hit the reset button for like 10 secs and nothing.

Any ideas?
Thanks


SEGATRON

join:2007-01-05
22190
Can you still access the modem GUI?
There should be a option to reset from the GUI

ken2400

join:2010-04-19
I can't. The DHCP server is not giving me an address and I have tried tcpdump to see if I could figure out what address it at and that did not work.

Thanks for the fast response.


wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1
reply to ken2400
said by ken2400:

Bought a Actiontec GT701d and I can not reset it.
I hit the reset button for like 10 secs and nothing



ken2400

join:2010-04-19
Got out the timer and tried 5, 6, and 7 seconds.
The power light stays green.

Thanks


wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1
Have you tried just depressing and releasing the reset button

There's a program called angry ip scanner that will automatically scan any subnet for active ip's

ken2400

join:2010-04-19
Still no joy.
Thanks for the ideas.


wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1
If the angry ip program cannot find the gt701d ip address the gt701d may be defective


Todd8819

@verizon.net
reply to ken2400
I can't get the reset button on the back to do anything as well.

I'm returning this modem before the store return policy runs out. The modem runs pretty hot, too.

ja52

join:2008-01-22
Scranton, PA
reply to ken2400
I'm on my 3rd modem from verizon actiontec704 in a week and a half and nobody from verizon can see a problem here, I won't even install the 3rd one waiting on a non wireless modem to arrive