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Old Martin
Premium
join:2006-02-23
kudos:33
reply to malocite

Re: [DSL] Blindsided by Teksavvy! $8 modem rental fee!

The 8$ modem fee will apply to new & existing customers. This has been recently reviewed and why the FAQ was removed from the site as we are trying to make sure everything is clear. Naturally questions will show up even after the FAQ is released.
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:13
Reviews:
·Start Communicat..
·TekSavvy Cable
·Rogers Hi-Speed
said by Old Martin:

The 8$ modem fee will apply to new & existing customers.

Can you shed some light on why there is a modem rental fee when there is no mention of it in the tariffs as well as why it wasn't mentioned before February 2, 2012.


Old Martin
Premium
join:2006-02-23
kudos:33
I believe the Charge was implemented in the Contract Bell provides to Wholesalers. This I don't have the details. I don't think I can even get the details for this contract either.
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


andyb
Premium
join:2003-05-29
SW Ontario
kudos:1
There "should" be an approved modem in the near future if bell gets off its ass and runs the tests a bit faster on the one sent in


Phibian

join:2009-06-01
Ottawa, ON
Could you elaborate on this please?


andyb
Premium
join:2003-05-29
SW Ontario
kudos:1
An isp has sent in a modem for testing.If it gets passed then a modem will be available that doesnt have anything to do with bell.How wide spread use of the modem will become I dunno.Depends on if consumers can buy them themselves or Isp's rent sell etc


Phibian

join:2009-06-01
Ottawa, ON
Ah. Is this acanac or someone else? I didn't think they were that far along in the process. Also you don't by chance know if this modem will work with both types of remotes (stinger & 7330)?


andyb
Premium
join:2003-05-29
SW Ontario
kudos:1
yes its Acanac but there may be others.As for what it will work with I dunno.I imagine it would have to work with all remotes bell has out there.I believe the sagecom works on both if that is what was sent in.Lots of modem suppliers out there willing to try to get into the vdsl market

InvalidError

join:2008-02-03
kudos:5
reply to andyb
said by andyb:

Depends on if consumers can buy them themselves or Isp's rent sell etc

Try finding "loose" (non-branded or bundled with an ISP's activation) VDSL2 or DOCSIS modem at retail... nearly impossible since most manufacturers sell exclusively through carriers and ISPs. So if ISPs do manage to find a modem that works with both early-vintage IKNS and current 7330 remotes with stock firmware, chances are that the ISP(s) will be the nearly exclusive source for those modems.

the cerberus

join:2007-10-16
Richmond Hill, ON
If you read over in one of the Canadian Broadband forum threads, Paul mentions the chipset he's going to use, that he has to order these modems in the 1000's, and hes getting Acanac branding on them. Acanac also plans to "rate limit" aka throttle their customers because bell's new GAS prices are too high


andyb
Premium
join:2003-05-29
SW Ontario
kudos:1
reply to InvalidError
It has to start somewhere and there are lots of companies willing to make make shit.If its popular it will make it into local stores.Cable modems used to be taboo also

InvalidError

join:2008-02-03
kudos:5
said by andyb:

It has to start somewhere and there are lots of companies willing to make make shit.

When that "shit" needs to be certified by the carrier, options are far more limited no matter how many companies are willing to make it.


Mike2009

join:2009-01-13
Ottawa, ON
kudos:3
I'd rather be able to purchase the hardware and certification is good because I know it will work nicely with Bell's remotes.

Velix

join:2007-06-08
La Prairie, QC
reply to Old Martin
said by Old Martin:

The 8$ modem fee will apply to new & existing customers. This has been recently reviewed and why the FAQ was removed from the site as we are trying to make sure everything is clear. Naturally questions will show up even after the FAQ is released.

So if I understand it correctly, it went from no fee for everyone before Feb 2. Then on Feb 2, a $8 fee was added for new customers only. Now it's a $8 for everyone, right? All the people that taught they were ok are now not ok tp put it politely?