I am going to get a petition put together. with the leak of valid information Fairpoint is not going to fix the problem with the overrun OC48 from their provider in Mass. They are have much financial challenge, and after around 5 to 6pm at night when everyone and his brother is online, the speeds drop down to nothing. No more excuses Fairpoint.. No more underground fires, no more "fiber" cuts. Comcast cable is MUCH faster than you and much more consistant.
I own a small voip and telecom consulting company in NH, and where at all possible I move my customers OFF of fairpoint.
Everyone should leave this run down pc of sheezat and get a Comcast or other type of connection other than failpoint.
And to the women in Manchester that works in the broadband department, you really need to put a leash on your techs.. One of your techs showed me your e-mail about the rundown nature of your OC48, and I think it is very unprofessional to show up to my door, test my line and then come back to me later and go on record with the continued challenges with no end in sight and no fix.
I did notice you dropped my bill from $49.99 to $22.99 per month.
Your doing all the wrong things. I would much rather pay $49.99 and get my internet back and cancel Comcast... But I think soon its going to be the other way around. Comcast seems to hold up very well under the stress of the night while your 30/15 service I am paying $22.99 per month for is like 1.6/228kbps
If I wanted dialup I would have a phone line and a 1200baud modem.
Where is prodigy when you need it! I miss the old days of dialup...