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trunkmonkee

join:2007-12-27
Springfield, MO

[Cable HSI] Packet loss still in my area!!!

I am still having issues with packet loss during the late morning, early afternoon hours. I have been in continual contact with Chad and have had techs come and test lines. Nothing has been 'fixed' or changed in the past 3 months that I have had this problem.




MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:117
I apologize for the issues. I am not seeing a PM from you in my logs before early January where the maintenance techs fixed a noise issue. I can take a 2nd look if you want to resend me your telephone#

trunkmonkee

join:2007-12-27
Springfield, MO
reply to trunkmonkee
This morning started well, until this:



What is going on? This ONLY occurs in the morning.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:117
I sent you a PM regarding the situation.