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Aerosphere

join:2012-02-20
Bellefontaine, OH
reply to wayjac

Re: [CenturyTel] Using my own modem

Since I had the service there has been speed issues. Most of which was remedied with some rewiring by technicians that visited. Since the last technician visted- The modem drops speed about 1-2 times a week even with a computer connected directly into the modem. Bridge mode and routing mode doesnt make a diffrence. Except bridge mode is good for getting random speeds. If the modem is turned off then on things get betterish usually. If it is flat out reset with a pen in the reset button it gets better for a week without any problems.

The modem is also very warm to the touch when this happens, more so than any other modem I've had previously.

The speed issues are noticed doing speedtests from the centurylink site and speakeasy. As well as looking at the modems page where it has a status portion that shows the DSL line speed which is proportional to the speed test results.

When I called Centurylink today I spoke with somone who I wasnt very impressed with who made it sound like it takes an act of god to get a diffrent modem.


wayjac
Premium,MVM
join:2001-12-22
Indy
Sounds like you are having trouble with the dsl line
I'll suggest that you post the dsl line stats

Aerosphere

join:2012-02-20
Bellefontaine, OH
SAR Driver Counters Display:
inPkts = 0x00009237, inDiscards = 0x00000003
outPkts = 0x00006e23, outDiscards = 0x0000024b
inF4Pkts = 0x00000000, outF4Pkts = 0x00000000
inF5Pkts = 0x00000000, outF5Pkts = 0x00000000
txRate(Bps) = 0, rxRate(Bps) = 0

DSL Line Status:
noise margin upstream: 19 db
output power downstream: 19 db
attenuation upstream: 13 db
tone 0- 31: 00 00 00 45 78 99 ab bb bb bb ab aa aa a9 99 88
tone 32- 63: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 64- 95: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 96-127: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 128-159: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 160-191: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 192-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 224-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 256-287: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 288-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 320-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 352-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 384-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 416-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 448-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 480-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
noise margin downstream: 11 db
output power upstream: 12 db
attenuation downstream: 28 db
tone 0- 31: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 32- 63: 09 aa aa ab bb ab bb ba bb bb cb bb ba aa ba a9
tone 64- 95: 9a ab bc bb ab ba cb bb bc cc cc bb cd cc cc cc
tone 96-127: cc cc cc bb cb cb bc cb 0c cb bc bb cc bb bb cb
tone 128-159: bc bb bb cc bb bb cb ba aa bc cb cb aa bc bc bb
tone 160-191: bb aa bb bb ba ba ab bb bb bb bb b0 bb ab ba 99
tone 192-223: ba aa 99 aa aa aa 79 87 aa aa aa 9a a6 89 9a 99
tone 224-255: a9 86 78 99 98 88 86 47 78 98 90 77 48 89 80 88
tone 256-287: 76 24 67 77 66 66 42 57 76 65 55 51 56 56 55 44
tone 288-319: 42 24 44 44 44 42 02 44 42 42 22 02 22 22 20 00
tone 320-351: 00 00 00 00 10 00 00 00 00 00 00 00 00 00 00 00
tone 352-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 384-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 416-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 448-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 480-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

DHCP: N/A

ZyNOS Firmware Version: 3.70(BJT.5) | 12/03/2010

WAN Information:
DSL Mode: ADSL2PLUS
IP Address: N/A
IP Subnet Mask: N/A
Default Gateway: 0.0.0.0
VPI/VCI: 8/35

LAN Information:
IP Address: 10.0.0.1
IP Subnet Mask: 255.255.255.0

Aerosphere

join:2012-02-20
Bellefontaine, OH
This here is one from when it was acting up and I was only getting half the speed.

SAR Driver Counters Display:
inPkts = 0x00000000, inDiscards = 0x00000000
outPkts = 0x00000001, outDiscards = 0x00000000
inF4Pkts = 0x00000000, outF4Pkts = 0x00000000
inF5Pkts = 0x00000000, outF5Pkts = 0x00000000
txRate(Bps) = 0, rxRate(Bps) = 0

DSL Line Status:
noise margin upstream: 19 db
output power downstream: 19 db
attenuation upstream: 13 db
tone 0- 31: 00 00 00 46 78 9a ab ab bb bb aa aa aa a9 99 88
tone 32- 63: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 64- 95: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 96-127: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 128-159: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 160-191: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 192-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 224-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 256-287: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 288-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 320-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 352-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 384-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 416-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 448-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 480-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
noise margin downstream: 9 db
output power upstream: 12 db
attenuation downstream: 28 db
tone 0- 31: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 32- 63: 09 99 aa aa aa aa aa aa aa aa aa aa aa aa aa aa
tone 64- 95: aa aa aa aa aa aa aa bb bb bb bb bb bb bb bb bb
tone 96-127: a9 aa a9 99 99 99 99 aa 0a 99 9a a9 99 9a a9 aa
tone 128-159: aa aa aa 89 9a a9 9a aa 99 99 a9 99 99 99 88 99
tone 160-191: aa 99 aa aa a9 99 99 9a 99 aa aa a0 99 99 99 89
tone 192-223: 99 99 89 99 99 99 58 88 88 88 88 88 87 89 88 88
tone 224-255: 88 87 88 88 88 88 87 58 87 77 70 76 45 47 70 77
tone 256-287: 76 44 66 44 44 55 42 54 45 54 44 42 44 44 44 44
tone 288-319: 42 24 44 44 43 22 02 22 22 22 22 02 22 22 00 00
tone 320-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 352-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 384-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 416-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 448-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 480-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

DHCP: N/A

ZyNOS Firmware Version: 3.70(BJT.5) | 12/03/2010

WAN Information:
DSL Mode: ADSL2PLUS
IP Address: N/A
IP Subnet Mask: N/A
Default Gateway: 0.0.0.0
VPI/VCI: 8/35

LAN Information:
IP Address: 10.0.0.1
IP Subnet Mask: 255.255.255.0


wayjac
Premium,MVM
join:2001-12-22
Indy
Yea I don't think another modem will help
The noise margin is dropping to 9db I think that is causing your problem
Connecting the modem at the nid test jack will show if there is a problem with the inside telephone wiring

Aerosphere

join:2012-02-20
Bellefontaine, OH
it's the only jack inside my apartment that has any functionality, the others have been "un attached" by the techs who was here previously.