[TV] Unable to tune 1219 (CNBC) on both TA's

Author	All Replies
sbiller1 join:2011-05-25 Tampa, FL	[TV] Unable to tune 1219 (CNBC) on both TA's Anyone else missing 1219 (CNBCHD) on their SDV TA's this morning? I disconnected the TA, rebooted it, reconnected it and the channel was still missing. I also rebooted the TiVo. Since its happening on both boxes I'm guessing its a problem at the headend. Thanks, ~Sam
	to forum · permalink · 2012-02-21 06:30:57 ·
BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	Nope... working fine here Sam. Checking network alerts and I'l be back at ya in a bit.
	to forum · permalink · 2012-02-21 08:21:31 ·
BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	reply to sbiller1 Confirmed no known network issues as well.
	to forum · permalink · 2012-02-21 08:22:40 ·
sbiller1 join:2011-05-25 Tampa, FL	said by BHNtechXpert: Confirmed no known network issues as well. Interesting. Both TAs are still not tuning 1219. All other SDV channels are working fine. I will ping another BHN (St. Pete) guy I know via email to see if he's having any issues. I'm heading off to work so I won't be able to troubleshoot until later tonight. It will probably be working... Thanks for checking Gary!
	to forum · permalink · 2012-02-21 08:27:48 ·

BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	reply to sbiller1 No problem...
	to forum · permalink · 2012-02-21 08:31:49 ·
sbiller1 join:2011-05-25 Tampa, FL	1219 still not working on both TiVo's. Is there anyway you can look at my particular SDV segment to see why I'm not receiving the channel? Suggestions for troubleshooting? The TA is returning a Channel Not Available error as far as I can tell from looking at the diagnostic screens. I disconnect the TA, rebooted it until I received a solid green LED, reconnected and the problem still exists. Rebooting the TiVo does not help. Since its on both TiVo's I'm skeptical that its a problem on my end.
	to forum · permalink · 2012-02-21 17:40:34 ·
BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	reply to sbiller1 Sit tight
	to forum · permalink · 2012-02-21 18:09:18 ·
BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	reply to sbiller1 Give it 10 minutes and try again
	to forum · permalink · 2012-02-21 18:11:10 ·
sbiller1 join:2011-05-25 Tampa, FL	said by BHNtechXpert: Give it 10 minutes and try again Still not working on both TA's as of 10:28 PM.
	to forum · permalink · 2012-02-21 22:29:29 ·
BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	reply to sbiller1 At this point there are no known issues so it must be specific to you in some odd way. Let me know how to proceed.
	to forum · permalink · 2012-02-21 22:55:08 ·
sbiller1 join:2011-05-25 Tampa, FL	said by BHNtechXpert: At this point there are no known issues so it must be specific to you in some odd way. Let me know how to proceed. I'm going to work with TiVo a bit on this. I will get back to you. Thanks for checking.
	to forum · permalink · 2012-02-22 07:19:11 ·
BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	reply to sbiller1 That leads me to think you are running a beta something on your boxes
	to forum · permalink · 2012-02-22 10:57:44 ·
sbiller1 join:2011-05-25 Tampa, FL	reply to sbiller1 Hi Gary, Just arrived home and 1219 is now working perfectly on both boxes. I did nothing on my end. Did BHN do anything to correct the issue? Thanks! ~Sam
	to forum · permalink · 2012-02-22 16:25:52 ·
BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	reply to sbiller1 Honestly no Sam. I have been looking at this all day and no network issues whatsoever. Very odd... thanks for the update though. Let's see how it goes.
	to forum · permalink · 2012-02-22 16:27:11 ·
sbiller1 join:2011-05-25 Tampa, FL	said by BHNtechXpert: Honestly no Sam. I have been looking at this all day and no network issues whatsoever. Very odd... thanks for the update though. Let's see how it goes. I was considering stopping by the BHN local office and picking up a STB to see if it was properly receiving the channel. It would have also been interesting to see if a WMC with a Ceton tuner would have had similar problems. I think I need to build-out my home CableLabs test environment!
	to forum · permalink · 2012-02-22 17:10:31 ·
BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	LOL Well I know its workin here. Been checking several times a day.
	to forum · permalink · 2012-02-22 19:42:52 ·
sbiller1 join:2011-05-25 Tampa, FL	reply to sbiller1 Hi Gary, Today I am once again unable to receive channel 1219 on both my TiVo boxes. I decided this was the day to go to the local BHN office and pick up a non-DVR set-top box to help with troubleshooting. To my surprise the Cisco box is also not able to tune 1219. See image here --> »lh3.googleusercontent.com/-19hXl···0467.JPG
	to forum · permalink · 2012-02-23 22:11:23 ·
BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	reply to sbiller1 There was a problem earlier in the evening with this channel (but Sam why are you watching that channel LOL). Reboot your box and it should be working now.
	to forum · permalink · 2012-02-23 23:21:40 ·
sbiller1 join:2011-05-25 Tampa, FL	said by BHNtechXpert: There was a problem earlier in the evening with this channel (but Sam why are you watching that channel LOL). Reboot your box and it should be working now. Its fixed this morning. You guys are killing me with the loss of my favorite channel! Its my go to channel in the morning when I'm getting ready for work!
	to forum · permalink · 2012-02-24 06:46:14 ·
BHNtechXpert BHN Staff Premium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82	reply to sbiller1 Please Sam... NBC is your favorite channel? Seriously? I woulda never pegged you as an NBC guy....LOL
	to forum · permalink · 2012-02-24 08:12:00 ·

US Cable Support > Bright House Networks > [TV] Unable to tune 1219 (CNBC) on both TA's