| Ur all wrong When u sign up for the service, and u sign the form when the tech comes out, you state that your responsible for the equipment since its in your possesion you are simply renting the equipment as part of your service, so its YOUR responsibility to return it....bottom line, why should they pay for it if you lose it huh ??? see what im saying, and by the way, it works ! they get back almost all there equipment and have good inventory control for this very reason-- if you had to pay for it if you were the co. ud do the same......-- retired Roadrunner Tech, (i now monitor the network and trble sht the cisco network) |
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| After a certain number of price-gouging months, the cable company should just assign equipment ownership over to the customer. If the equipment's only worth a hundred bucks or less, it's more of a headache to process returned equipment (which is generally obsolete anyway) than to just give it to the customer.
Of course, they don't think of that.
I think it was AARP that squawked at another division of AT&T for continuing to charge rental fees on 40-year-old phones installed at the homes of hundreds of thousands of nice old ladies. The telco finally sent them a letter saying keep the phone, we're not going to gouge you for it any more.
Somehow I suspect there will be more than one 90-year old still paying AT&T ten bucks a month (2002 dollars) for a 3com shark-fin modem in the year 2042. |
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| reply to boom4u5
said by boom4u:
so its YOUR responsibility to return it
When I had Comcast@home my modem died. I told them that I would return it and pick a new one up, they said no, you have to wait for the next available dispatch (which was 3 days). They said they don't allow customers to pick stuff up at their local office. Of course when I canceled a few months later they asked when I would be able to stop by their local office to drop the equipment off. Needless to say I made them do a truck roll to pick it up. |
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 dnoyeBFerrous Phallus
join:2000-10-09
Southfield, MI | Thats right because I believe they contract out installation. So the modem did not even belong to them.
Mine died too. Im considering buying a modem since if I can get one for $100 I can be saving doe in a few months. But Its so volatile and I got screwed by NP that I just cant bring myself to do it...
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dnoyeB"Then said I, Wisdom [is] better than strength: nevertheless the poor man's wisdom [is] despised, and his words are not heard. " Ecclesiastes 9:16
The government is pricing our rights our of our reach. |
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 SarahPremium,ExMod 2002-05
join:2001-01-09
Cambridge, MA
kudos:5 | reply to richb01803
said by richb01803:
I think it was AARP that squawked at another division of AT&T for continuing to charge rental fees on 40-year-old phones installed at the homes of hundreds of thousands of nice old ladies. The telco finally sent them a letter saying keep the phone, we're not going to gouge you for it any more.
Hmm. This happened to my grandmother, except they never sent her that letter. She had been renting a phone since god knows when, died when she was 87 a couple of years ago. They called my father about an overdue bill for the phone company, and it turned out that since she hadn't made any calls in months the only charge on it was the phone rental. Turns out she had been charged something like $2,000 for this old rotary phone over the years... my dad almost killed the person on the phone for suggesting that she owed them $10 more!
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I am so excited about May 7 that I think I need to seek professional help. |
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