said by Ben J:said by Darksoul:I'd like to know who I can contact directly about this -- that way I can avoid the CS reps altogether.
That would be me.
I'll check into this for you tomorrow.
Ah, sorry about that Ben -- didn't read your signature.
I appreciate that you're taking the time to look into this for me. I know this VPS host who uses SoftLayer in Seattle and I may end up using them if the routing doesn't get better. It still routes through or/cal, but because SoftLayer has their own network the latency is reduced.
C:\Users\Tyler>tracert explorer.quickweb.co.nz
Tracing route to explorer.quickweb.co.nz [67.228.216.22]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 4 ms 4 ms 4 ms 50-35-176-1.evrt.wa.frontiernet.net [50.35.176.1
]
3 4 ms 4 ms 3 ms G14-0-6-110.STTLWA-LCR-01.ncnetwork.net [184.19.
242.14]
4 4 ms 4 ms 3 ms 50.34.2.1
5 59 ms 32 ms 33 ms ae3---0.cor02.sttl.wa.frontiernet.net [74.40.1.1
01]
6 32 ms 42 ms 32 ms ae0---0.cor01.sttl.wa.frontiernet.net [74.40.3.1
37]
7 32 ms 33 ms 32 ms ae1---0.cor02.ptld.or.frontiernet.net [74.40.2.1
53]
8 34 ms 33 ms 34 ms ae0---0.cor01.ptld.or.frontiernet.net [74.40.4.1
09]
9 33 ms 32 ms 33 ms ae1---0.cor01.plal.ca.frontiernet.net [74.40.2.1
58]
10 68 ms 33 ms 33 ms so--0-0-0---0.br01.plal.ca.frontiernet.net [74.4
0.3.150]
11 33 ms 34 ms 34 ms ge9-26-1G.ar1.pao2.gblx.net [64.215.195.45]
12 30 ms 29 ms 31 ms ae12.bbr01.eq01.sjc02.networklayer.com [208.48.2
37.238]
13 29 ms 29 ms 29 ms ae0.bbr02.wb01.sea02.networklayer.com [173.192.1
8.146]
14 28 ms 29 ms 28 ms ae1.dar02.sr01.sea01.networklayer.com [173.192.1
8.185]
15 30 ms 30 ms 31 ms po2.fcr01.sr01.sea01.networklayer.com [67.228.11
8.138]
16 29 ms 29 ms 29 ms explorer.quickweb.co.nz [67.228.216.22]
Trace complete.