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jac74
join:2004-11-14
Orlando, FL

jac74

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SPA-8000 Fast Busy Issue

I have an interesting issue, I was looking for some ideas on. We have an SPA-8000 that is connected to a broadsoft soft switch. There are 3 lines provisioned, on port 1,2, and 3. Inbound calls work on all ports flawlessly. On outbound calls ports 2 and 3 are fine, but port 1 always gives a fast busy. We took a test set and plugged directly into port 1 on the 8000, and same issue. Inbound is fine, outbound is fast busy.

Is there a setting in the 8000 that could be causing the outbound to fail?

I appreciate any thoughts!