| reply to goose1000
Re: [Xtreme] AT&T threaten me..I think! I have tried all of these things proposed. My modem is new, don`t have a router and cable has been replaced from pc all the way out to box at road. The problem is not time specific, it can and does happen at anytime for 10-15secs this is where the DSL light goes off completely. On occasion I have been without sync for as long as 5-10 mins and a couple of times around 30 mins. My neighbors have called in some line noise issues and it seems to actually have helped mine, only dropping maybe 5-6 times a day now for past week. It is a homerun connection from what I was told by a tech. After contacting BBB my line has gotten mysteriously better, but could be a coincidence too. Local Supervisor told me that he cannot send trucks out every time I call in a problem and that if I did not stop calling "my service can be dropped". So now I`m in a corner, I`m in no position to lose my service. |
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| reply to jackoffjill
Re: [Xtreme] AT&T threaten me..I think! Yes, I have connected modem and my phone straight to NID, I still get Static on my phone and loss of sync outside. |
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 DavidNow accepting new patientsPremium,VIP
join:2002-05-30
Granite City, IL
kudos:78 | reply to goose1000
I can work on this if you wish, you will need to send me an IM, email or post in the direct forum.
THanks
David |
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| Hey David, Thanks but I actually got a call from AT&T`s Presidents office today and they are going to investigate what is going on, hopefully they will get it solved. |
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DavidNow accepting new patientsPremium,VIP
join:2002-05-30
Granite City, IL
kudos:78 | reply to goose1000
alright, well let me know. |
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| Hey David, why would A Netopia 3347-02 do random restarts? Here is what the log says below.
3/4/12 08:35:36 AM L5 KS: Using configured options found in flash
3/4/12 08:35:36 AM L5 KS: Customer default options found in flash - using
3/4/12 08:35:36 AM L3 BOOT: Warm start v7.8.1 |
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| said by goose1000:Hey David, why would A Netopia 3347-02 do random restarts? Here is what the log says below.
3/4/12 08:35:36 AM L5 KS: Using configured options found in flash
3/4/12 08:35:36 AM L5 KS: Customer default options found in flash - using
3/4/12 08:35:36 AM L3 BOOT: Warm start v7.8.1
how new is this modem? |
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| Not even a year old yet. |
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| what's the complete model #?
3347-02-XXXX...what is the XXXX? |
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| 3347-02-1022 |
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| from AT&T?
I once replaced a power supply for that same model as it kept the modem rebooting. |
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| Yes its is from AT&T...where would you get a power supply for this particular modem? |
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| said by goose1000:Yes its is from AT&T...where would you get a power supply for this particular modem?
ebay and AT&T...
maybe it is the power supply that's causing your issues...
watch the modem and observe...does the power really disconnect and shuts down the modem? do you have this in a power surge or back up battery unit? |
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| could a bad power supply cause noise interference on my dsl line? |
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| said by goose1000:could a bad power supply cause noise interference on my dsl line?
isolate the modem rebooting issue first, then hop on to your other problems.
post your stats here and a pic of your NID. |
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| Ok...I`ll see about replacing that and go from there..Thanks! |
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| can you post pics of your NID? |
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| The actual box outside? open or closed? |
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| uuhmmm...inside pls....open the NID box, take a pic and post it here...
while you're at it....take a pic of how your modem is wired to the wall...unscrew that wall plate where your modem is connected, take a pic and post it here too... |
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