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goose1000

join:2010-11-13

reply to medbuyer

Re: [Xtreme] AT&T threaten me..I think!

Doc1.docx.zip 393,493 bytes

goose1000

join:2010-11-13

reply to medbuyer
I hope that works if not just let me know and and can try again in couple of hours.



wayjac
Premium,MVM
join:2001-12-22
Indy

reply to goose1000
You can post the files directly to this thread
How do I post attachments and screenshots



NetFixer
From my cold dead hands
Premium
join:2004-06-24
The Boro
Reviews:
·Comcast Business..
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said by wayjac:

You can post the files directly to this thread
How do I post attachments and screenshots

Actually, the OP used the proper procedure for uploading the file, the problem was the type of file being uploaded (and there are no instructions in that FAQ telling the poster that an MS Word 2007 document is not a good choice for posting an inline screen shot).

I have noticed more and more posters trying to post screen shots lately as MS Word 2007 documents instead of using a normal browser compatible graphic image file. Must be some new plot by Microsoft to take over the internet.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

medbuyer

join:2003-11-20
kudos:4

reply to goose1000

Click for full size
Click for full size
we need a picture of the whole NID box [open] and not just a part of it.

same thing with the wires shown on the 2nd pic...

and pls... upload only pics....


wayjac
Premium,MVM
join:2001-12-22
Indy

reply to NetFixer

said by NetFixer:

Actually, the OP used the proper procedure for uploading the file, the problem was the type of file being uploaded (and there are no instructions in that FAQ telling the poster that an MS Word 2007 document is not a good choice for posting an inline screen shot)

For me the faq clearly explains how to post a picture or a file
The same file that was inserted into the word file could have been inserted into a reply


kycat21

@bellsouth.net

reply to medbuyer
If you have static when you plug your phone in outside, you have line problems causing your dsl to drop. i do this everyday


medbuyer

join:2003-11-20
kudos:4

said by kycat21 :

If you have static when you plug your phone in outside, you have line problems causing your dsl to drop. i do this everyday

yeah...so what do you make out of this then?

what do you think is the problem?

the first and 2nd pics is telling me something too...but I'd wait for the whole NID box and whole wall plate to confirm my suspicion.

goose1000

join:2010-11-13

reply to goose1000

Click for full size
Is this better?

medbuyer

join:2003-11-20
kudos:4

said by goose1000:

Is this better?

way better...

is the blue/white pair active? you're using the orange/white pair for phone and dsl?

one more pic please of the wall plate where you connect your modem...we wanna see the inside guts with how it's connected to the wall plate.

goose1000

join:2010-11-13

reply to goose1000

Click for full size
Inside wall mount...let me know if you need anything else. Thanks!

medbuyer

join:2003-11-20
kudos:4

said by goose1000:

Inside wall mount...let me know if you need anything else. Thanks!

and you connected your modem directly into that?

goose1000

join:2010-11-13

reply to medbuyer
I honestly don`t know.. I don`t know anything about this wiring stuff. How can I tell.


goose1000

join:2010-11-13

reply to medbuyer
Modem is going through a Split filter then to this jack.


medbuyer

join:2003-11-20
kudos:4

2 edits

said by goose1000:

Modem is going through a Split filter then to this jack.

i don't see any split filter...where is it?

is the blue / white pair inside the NID active or did they tell you it's active?

if you only have 1 pair of wires going inside your house from your NID [orange / white pair] then it's not completely setup as a homerun for your dsl.

typically you should have 1 pair for voice and 1 pair for data. the data pair being filtered which goes inside your house and where you connect your modem directly.

your pictures show you are using your voice line UNFILTERED where you connect your dsl modem.

look at this...see



see that orange / white pair? that's my dsl signal pair, coming from that filter and goes into this junction box I have.

see the small square light brown junction box? that's where my orange / white pair goes and that's where my old 3347 modem is connected directly. the filtering of the dsl signal is done in my NID box.

goose1000

join:2010-11-13

Click for full size
Here is the splitter that runs into the jack.. as far blue/wht pair being active no one has said anything about them being active or not.

medbuyer

join:2003-11-20
kudos:4

said by goose1000:

Here is the splitter that runs into the jack.. as far blue/wht pair being active no one has said anything about them being active or not.

that's not a homerun....the techs who told you that you have one was pulling your leg.

goose1000

join:2010-11-13

So now what?


goose1000

join:2010-11-13

reply to goose1000
So where can static be coming from? Or is it the way it`s wired that is causing the issue?


goose1000

join:2010-11-13

reply to medbuyer
I got a tech coming out here shortly. Is there anything I need to ask him to check? He`s coming out to try and check for static on my line.

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