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jchambers28

join:2007-05-12
Alma, AR
reply to ikyuaoki

Re: [AR] reallly slow internet

I had it for a month as a free promo. No pro install required at the time. Now they want a pro install. That was 2 years ago.
It never worked right I never got the speed I would be paying for.
I want to give it another try.



ikyuaoki

join:2011-04-12
Wichita, KS

I see. not that in my case, there is nope of pro install is required I hear, if I wants to make move my tier a sider to ultimate be upgrade from primer tier and that's it.



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to jchambers28

said by jchambers28:

What do the techs have to do to get ultimate working. I am thinking about getting ultimate pretty soon. Pro install is still required here.

"Because we can" BS
just a fyi: if you're constantly not getting premiere speeds, upgrading to ultimate isn't going to help you[other than a higher data cap]


ikyuaoki

join:2011-04-12
Wichita, KS
Reviews:
·Cox HSI

2 edits
reply to jchambers28

Give it a try with ultimate second time, if that does nothing worked out for you then must be your software setup issues and that must be a poor optimization issues also. But if you don't want to mess with the windows variable registry settings then go back to preferred or premier either and please don't try change back to ultimate anymore okay?

[EDIT] That ultimate tier is an optional, it is purpose designed for professional users or tweaker users either.

I tried with Ultimate tier before and that was worked for me very well and I went back to premier since Ultimate is too pricy to fit my income pretty limited.



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to jchambers28

said by jchambers28:

I had it for a month as a free promo. No pro install required at the time. Now they want a pro install. That was 2 years ago.
It never worked right I never got the speed I would be paying for.
I want to give it another try.

I had ultimate for a few months[never got what i was paying for(other than the 400gb cap)]

if you're on a oversold node, FORGET ultimate!


jchambers28

join:2007-05-12
Alma, AR
reply to jchambers28

I wish i was rich I would buy one of these.

»www.techtoolsupply.com/ProductDe···de=DM800



ikyuaoki

join:2011-04-12
Wichita, KS
Reviews:
·Cox HSI

dream on, and I suggest you to work with windows vista or 7 to optimizing your direct internet connection though the registry editing (adding TCP/IP parameter settings entry created) and netsh commands also in order to improve your connection of an optimization.



jchambers28

join:2007-05-12
Alma, AR

It's not going to get fixed until retransmits are fixed.



ikyuaoki

join:2011-04-12
Wichita, KS

What's point about retransmits? I have lots of retransmitting, that is not a issues, my optimization setup have been worked so perfectly.



jchambers28

join:2007-05-12
Alma, AR

1 edit
reply to jchambers28

I have a tech coming out I live in a apt all they can do is check the lines out side. To check the lines inside cox wants $40 which I do not have. They said a modem would be cheaper. Why does cox want so much to work on apartment buildings.



ikyuaoki

join:2011-04-12
Wichita, KS
Reviews:
·Cox HSI

1 edit

Cox does not do a much work on the apartment... it must be culprit is on your computer software that is sign of a poor optimization setup that way.

secondly, did that coaxial cable wiring are tighten a line to your cable outlet and between to your cable modem?

EDIT: have you tired by putting your computer be directly to the cable modem to determine it to see any issue you are getting? If so, then you might have a router itself a problem or either that your windows are running in the poor optimization conditions.



jchambers28

join:2007-05-12
Alma, AR

I have a windows based pc and a laptop with Linux I have tried both systems connected directly to the modem speeds are the same.



jchambers28

join:2007-05-12
Alma, AR
reply to ikyuaoki

all the connections are tight.



ikyuaoki

join:2011-04-12
Wichita, KS
reply to jchambers28

can you ping it in both your windows PC and Linux PC and post the two different plots here?



jchambers28

join:2007-05-12
Alma, AR
Reviews:
·Cox HSI
·AT&T Wireless Br..


inging google.com [74.125.227.137] with 32 bytes of data:
eply from 74.125.227.137: bytes=32 time=25ms TTL=56
eply from 74.125.227.137: bytes=32 time=30ms TTL=56
eply from 74.125.227.137: bytes=32 time=26ms TTL=56
eply from 74.125.227.137: bytes=32 time=27ms TTL=56

ing statistics for 74.125.227.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
pproximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 30ms, Average = 27ms

:\Users\john>



ikyuaoki

join:2011-04-12
Wichita, KS

that your pings to google is so looks good.



jchambers28

join:2007-05-12
Alma, AR
Reviews:
·Cox HSI
·AT&T Wireless Br..
reply to jchambers28

requested 2012-02-26 04:24:13 completed 2012-02-26 04:27:34

Tools page
Test again
Forum: Site Tools
recent results from cox.net
[Expand] Further information..

Test (From Central USA) Loss Min
Latency Avg
Latency Max
Latency Pass
Fail
basic ping
10s of 40 byte packets, 2 per second 0% 35.0ms 38.4ms 40.6ms [pass]
pass
low bandwidth stream
10s of 512 byte packets at 56 kbit 0% 35.6ms 39.6ms 47.7ms [pass]
pass
medium bandwidth stream
10s of 512 byte packets at 128 kbit 0% 35.5ms 39.7ms 47.7ms [pass]
pass
higher bandwidth stream
10s of 1400 byte packets at 384 kbit 0% 39.3ms 40.3ms 60.0ms [pass]
pass
your first hop ping
stream of 40byte pings to 70.182.122.26 0% loss 32.6ms You are 2ms
to your first hop [pass]
pass
Jitter/loss with small packets tested from Central - USA:
Jitter/loss with small packets tested from West Coast - USA:
Jitter/loss with big packets tested from Central - USA:
Jitter/loss with big packets tested from West Coast - USA:

1 minute MTR (hop loss analysis) from Central - USA
Hop Host LOSS Rcv Sent Best Avg Worst
0 ae-1.bb-d.slr.lxa.us.oneandone.net 0% 60 60 0.44 1.80 45.58
1 te-1-4.bb-c.ws.mkc.us.oneandone.net 0% 60 60 0.82 0.88 1.53
2 te-2-3.bb-d.ws.mkc.us.oneandone.net 0% 60 60 1.03 2.43 35.12
3 te-3-2.bb-d.cr.chi.us.oneandone.net 0% 60 60 11.54 12.82 63.46
4 equinixexchange-chi.cox.net 0% 60 60 12.01 16.09 77.90
5 kscydsrj02-ge610.rd.ks.cox.net 0% 60 60 22.35 25.38 75.86
6 70.183.71.94 0% 60 60 30.29 34.10 78.61
7 wsip-70-182-120-14.ks.ks.cox.net 0% 60 60 31.01 32.81 108.53
8 wsip-70-182-122-26.ks.ks.cox.net 0% 60 60 31.15 32.54 61.28
9 ip70-178-17-107.ks.ks.cox.net 0% 60 60 36.08 38.92 44.97
[pass]
pass

1 minute MTR (hop loss analysis) from West Coast - USA
Hop Host LOSS Rcv Sent Best Avg Worst
0 ge-1-1-0-20.c00.pao.bb.megapath.net 0% 60 60 0.40 6.65 115.79
1 PALTBBRJ01GEX0201A001.R2.PT.COX.NET 0% 60 60 0.46 5.59 65.06
2 kscydsrj02-ge610.rd.ks.cox.net 0% 60 60 54.69 61.25 119.58
3 70.183.71.94 0% 60 60 62.71 68.40 104.72
4 wsip-70-182-120-14.ks.ks.cox.net 0% 60 60 63.29 66.62 136.18
5 wsip-70-182-122-26.ks.ks.cox.net 0% 60 60 63.44 66.18 98.94
6 ip70-178-17-107.ks.ks.cox.net 0% 60 60 68.43 71.35 79.70
[pass]
pass


ikyuaoki

join:2011-04-12
Wichita, KS

again, it is all looks so good there. you got a zero loss packets.



ikyuaoki

join:2011-04-12
Wichita, KS
reply to jchambers28

that is good sign, you may not needing the tech coming out to your apartment unless there is a serious issues with node device outside of your apartment then that would be appreciate to call the tech comes out to check the outside of apartment.



jchambers28

join:2007-05-12
Alma, AR
Reviews:
·Cox HSI
·AT&T Wireless Br..
reply to jchambers28

and the speeds still ta suck


ikyuaoki

join:2011-04-12
Wichita, KS

why don't you try other test speed sites than this crap new orleans, LA site?

in your main test speed, there are so many server nodes over the USA country so you can try them out that may performing a better than this crap LA state.



jchambers28

join:2007-05-12
Alma, AR

»www.speedtest.net/result/1799076652.png



jchambers28

join:2007-05-12
Alma, AR
reply to jchambers28

Sun Feb 26 11:10 PM
No
9 Mbps
8 Mbps
34 millisec
Kansas



jchambers28

join:2007-05-12
Alma, AR
reply to jchambers28

»testmy.net/D6ktduf.png



ikyuaoki

join:2011-04-12
Wichita, KS
Reviews:
·Cox HSI
reply to jchambers28

compares to yours to counter against mine on the test speed of LA site.



in your case, at least I can say that is you have to do performing the test speed on other nodes than this LA state because you can't get any speeds that due high latency or that could be bottleneck pipe issues.



ikyuaoki

join:2011-04-12
Wichita, KS
Reviews:
·Cox HSI
reply to jchambers28

said by jchambers28:

Sun Feb 26 11:10 PM
No
9 Mbps
8 Mbps
34 millisec
Kansas


then, see? I'm pointing to your windows internet setup is a poor optimization condition after that I am seeing your ICMP pings is looks so good, no loss packet issues.


jchambers28

join:2007-05-12
Alma, AR
Reviews:
·Cox HSI
·AT&T Wireless Br..
reply to jchambers28

Click for full size


ikyuaoki

join:2011-04-12
Wichita, KS

you will have to PM the Coxtech1 that is your only chance to get help from the Coxtech staff on this broadbandreports site.



jchambers28

join:2007-05-12
Alma, AR

He told me to send some one out to check the signal in the lock box.



ikyuaoki

join:2011-04-12
Wichita, KS

Can you do tracert to determine it again? type tracert google.com and type tracert yahoo.com in your windows command prompt and post the A google site and B yahoo site results in this your thread please.