said by Tweaker_101: I've been very pleased with Teksavvy & have recommended them, however my one criticism is lack of customer communication/support. Went through hoops to get here.
** I like the idea of a "Master Ticket" as Pharaoh11 suggested.**
PS: How can I tell what firmware version I have? (If it even matters). I'll be following this thread closely... TY!
Welcome to the Teksavvy forum here on DSLr, glad you found it.
Reading around and using the forum search will help you to narrow down the how to's and so on
and yes sooner or later someone else with the same modem you have will fill you in on details about how to check your line stats and get to your modem's GUI page.
For more direct interaction with TSI staff, you can PM TSI Martin or leave your questions/queries on the TSI secure forum here: »
/forum ··· avdirect and be a bit patient for a response.
Regulars on here are quite active so likely you'll bump into someone day or night that might give you a leg up. Cheers