Topic '[TV] It's Sun Outage Time Again 2/26 - 3/15' in forum 'Bright House Networks' - dslreports.com

Re: [TV] It's Sun Outage Time Again 2/26 - 3/15

Fri, 30 Mar 2012 10:36:47 EDT

tim tim tim posted : im still trying to figure out where your seeing this tape?

Re: [TV] It's Sun Outage Time Again 2/26 - 3/15

Thu, 01 Mar 2012 18:04:39 EDT

BHNtechXpert posted :

said by g3treal :

I guess the Sun is hard at work because cable TV has been down all night again, I call in and am told there are several reported outages in my area and service will be in (promised time eta was about 12 hours after it stoppped working). Nice, first my wife thinks I didnt pay the bill on time. At least I can now blame the glorious Sun and not the taped up fiber optic network made of Coax Im stuck with, which is supposedly just as good as my relatives 'FIOS network' that I miss so dearly. (Heck Knology has better up time.) But thanks to this warning, I know that the Sun is to blame. The poor customer service representative didn't get the email about the Sun because of the antiquated POP email service with complicated (and long) server names/complicated login requirements that didn't work on her Android half the time while she wonder why BHN doesn't offer an app for Android when counterparts do.. some for years. But we all know that our yello (Hello) Friend above is to blame for all things, because taped up Coax marketed as Fiber with advertised "lightning" speeds until you jump on saturated TBone surely couldn't go down and is reliable all of the time right?

Hi there,

Would you please open a direct forums thread here so I can directly assist you with this....thanks :)
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [TV] It's Sun Outage Time Again 2/26 - 3/15

Thu, 01 Mar 2012 00:25:34 EDT

anon posted : I guess the Sun is hard at work because cable TV has been down all night again, I call in and am told there are several reported outages in my area and service will be in (promised time eta was about 12 hours after it stoppped working). Nice, first my wife thinks I didnt pay the bill on time. At least I can now blame the glorious Sun and not the taped up fiber optic network made of Coax Im stuck with, which is supposedly just as good as my relatives 'FIOS network' that I miss so dearly. (Heck Knology has better up time.) But thanks to this warning, I know that the Sun is to blame. The poor customer service representative didn't get the email about the Sun because of the antiquated POP email service with complicated (and long) server names/complicated login requirements that didn't work on her Android half the time while she wonder why BHN doesn't offer an app for Android when counterparts do.. some for years. But we all know that our yello (Hello) Friend above is to blame for all things, because taped up Coax marketed as Fiber with advertised "lightning" speeds until you jump on saturated TBone surely couldn't go down and is reliable all of the time right?

[TV] It's Sun Outage Time Again 2/26 - 3/15

Sat, 25 Feb 2012 22:45:43 EDT

BHNtechXpert posted : During this period disruptions in service may occur on almost any of our channels. The sun outage period begins February 26th, 2012 @ 1:30PM EST and ends March 15th, 2012 @ 5:30 PM EST. The duration of the outages will be between 1 and 30 minutes daily ranging in times from 1:30 PM to 5:45PM.

Bright House Networks will experience mild interference February 26th, 2012 through March 3rd, 2012. Interference will become severe March 4th, 2012 through March 11th, 2012. The interference will taper off severe to mild March 12th, 2012 through March 15th, 2012.

Sun outages will manifest themselves as the following: Mild to intense power specs, snow and noisy picture, or a complete loss of signal.

Why do Sun outages happen?
Commercial communications satellites are geostationery, and therefore have orbits which lie in the equatorial plane. During the spring and fall equinoxes, the sun also passes behind the satellites once per day. During the time when both the satellite and the sun are in the earth stations field of view, the RF energy from the sun can overpower the signal from the satellite. It is the loss or degradation of communications traffic from the satellite that is referred to as sun fade, sun transit, solar outage, or sun outage.

This is not provider specific. All providers will experience these outages at one point or another at this time of year.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~